Ground & Rail Operations Administrator South Africa

2 weeks ago


Kempton Park, South Africa CMA CGM Full time

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. We are supply chain experts. We live and breathe logistics every day. Above all, we believe that this is a people business. That’s why we are building a global culture of teamwork and respect. We encourage initiative, and we engage and empower our diverse workforce to grow their careers within CEVA.

CEVA Logistics offers a broad range of end-to-end, customized solutions in both Contract Logistics and Freight Management thanks to our approximately 98,000 employees at more than 1,000 facilities in 160 countries worldwide. With the recent acquisition of the former Ingram Micro Commerce & Lifecycle Services business, we are building one of the world’s leading end-to-end eCommerce service offerings through the dedication and passion of our people—the heartbeat of our organization. As we continue growing at a fast pace, will you “Dare to Grow” with us?

YOUR ROLE

We are looking for an experienced Ground controller, to coordinate the movement of Ground cargo through the international transport chain according to the client’s requirements.

The controller will be responsible for shipment tracking, completing all Ground cost estimates.

WHAT ARE YOU GOING TO DO?

Completing all Ground cost estimates.

Organizing customs clearances nationally and with agencies intra-Africa.

File costing and delivery, which includes the seamless & timeous execution of it.

Managing transporter/service providers on daily bookings and movements.

Punctuality and time management skills should be applied at all times.

You will be required to work under pressure with mínimal supervision.

Communicate effectively on all levels, use initiative and be a self-starter.

You will be required to meet targets and deadlines.

Ensure that you pay attention to detail and deal with errors promptly.

Dealing with both internal and external clients/service providers.

Continuously build relationships with clients and suppliers.

Resolve queries received from the clients and suppliers.

Control the operations process with reference to client’s shipments.

Problem solving and system analysis.

Administrative duties, checking POD’s and closing of files within prescribed time.

Client liaison telephonically and in person.

Sending out accurate client status reports daily.
Adding accurate remarks and charges into Matrix system.

Updating system statuses.

Providing accurate feedback on the reports.

Receive and confirm new shipments daily.

Shipment files handed to CEVA for registration.

**Preparation of all required documentation such as**:
Customs Road Manifest

Loading confirmations

SADC Certificates

Contra Marca

Bills of Entries

Port Health

State Vet

Trem Cards

And all necessary documentation to facilitate a smooth clearance
Send CEVA export instruction to customer for completion.

Complete all Milestones as per customer requirement and CEVA requirements.

Prepare correct load con to transporter.

On day of loading ensure export sets of documents are sent to all relevant parties e.g. border agents, destination agents and clients.

Batching - Ensure batching is done as per destination requirements.

Print all client invoices, packing lists, permits, COA's etc.

Verify and analyse received documentation and make sure actual documentation is for the relevant consignment.

Check invoice amounts and freight cost total and compare with customs bill of entry framed by CEVA.

Ensure invoice, BOE, SADC, packing list and road manifest all tie up with batched sets of documents.

Make sufficient copies of export documentation.

Clearly mark envelopes for each shipment and vehicle (FTL) also explaining to drivers in a short summary on envelope pertaining to processes to follow while clearing on in transit to destination.

Complete CEVA requisition, sign off by CEVA authorised manager and submit to CEVA accounts.

File requisitions and supplier invoices together with proof of payments in export file.

Upon receiving POD from supplier sort supporting documents to ensure received documentation corresponds with the relevant shipment.

Original CEVA invoice and set of supporting documents have to be copied and copy remains in file.

Insert CEVA original invoice together with supporting documentation into envelope and attach delivery note. Hand over to respective Manager, Sales representative or CEVA Accounts department.
Perform any additional duties as and when required.
To assist in the general operation of the office and ensure that all Internal Control, LEAN and OHS procedures are strictly adhered to at all times.

WHAT ARE WE LOOKING FOR?

Certificate in Logistics/Supply Chain, or equivalent education and experience is often accepted or / Formal vocational or college relevant degree preferred
Three (3) years of experience as Ground Controller
Good general knowledge of pricing and customer service principles and practices.



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