Junior Support Technician: It

3 weeks ago


Randburg, South Africa CareerfinderZA Full time

Key Performance Area:

- Provide technical product knowledge and support on the iManage Document Management System and Co-Flo developed software for our rapidly expanding client base.
- Have a solid knowledge of Co-Flo and be able to communicate with knowledge and confidence to clients about our products and how they have been implemented at their site.
- Ensure tickets are logged in the Support System and maintain updates and information in line with procedures.
- Ensure resolutions of tickets on the Support System and other calls assigned.
- Ensure that all tickets in the Application Support Team “unassigned” queue are assigned to the correct tech.
- Follow up with customers to ensure the issue has been resolved.
- Work closely with the management of the business to ensure swift escalation of client issues where appropriate.
- Research and identify solutions to client technical problems.
- Perform and complete system health reports.
- Work with the project team on implementation tasks.

Minimum Requirements:

- Matric
- Degree or diploma in computer science
- Microsoft 365 Certified: Modern Desktop Administrator Associate (MD-100, MD-101)
- MCSA: Windows Server 2012 - 2019
- Microsoft Azure Fundamental AZ-900
- CompTIA +A
- CompTIA N+
- ITIL Foundations
- iManage ICSE (Complete in first 6 months)
- Microsoft Certified: Azure Administrator Associate (AZ-104)
- Microsoft 365 Certified: Enterprise Administrator Expert (MS-100, MS-101)


  • Junior IT Technician

    4 weeks ago


    Randburg, South Africa Kontak Recruitment SA Full time

    Randburg, Gauteng - Information Technology **Junior IT Technician (JB3053)** R 12 000 - R18 000 Randburg, Gauteng Permanent **Requirements**: Completion of N+ certification Experience with networking systems Full understanding of TCP/IP Preferable N+ or CompTIA Networking certification SD-WAN experience is a plus Fundamental knowledge of VoIP...


  • Randburg, South Africa Ignition Marketing International Full time

    Promo-One - Junior IT Support Employee JD Are you passionate about technology and eager to launch your IT career? Join our dynamic team as a Junior IT Support Employee and take the first step toward a rewarding journey in the world of Information Technology. As a leading promotional clothing and corporate gifting in South Africa, we are looking for...

  • IT Technician

    1 month ago


    Randburg, South Africa PRR Recruitment Services Full time

    **IT Technician** - Experience with servers - Experience with networks - On site and remote support MUST HAVE RELEVANT EXPERIENCE MUST HAVE OWN CAR AND LICENSE Beneficial - A+ and N+

  • IT Technician

    4 weeks ago


    Randburg, South Africa The Roberts Connexion Full time

    A national hospitality concern is looking to hire a qualified and experienced IT Technician. **Qualifications and Experience**: - 5 years of IT Support experience - Computer literate - Proficient in English and business communication skills - MCITP or equivalent an advantage - Microsoft Proficient - Microsoft Office - Windows - PC Support - Network...

  • Junior IT Technician

    1 month ago


    Randburg, South Africa KBC Health and Safety Full time

    **Duties** - Ensure efficient IT LAN infrastructure is maintained. - Ensure that networked printers, routers, PC’s, and desktop configurations are optimal and functional. - Installing / moving / adding / changing, PC’s/ laptop, software, networking routers, devices and printers. - Installation, maintenance and configuration of antivirus software and...

  • Alarm System

    1 month ago


    Randburg, South Africa Emporium Human Capital Full time

    POS24089 Alarm System Technical Support (POS24089)RandburgR 15 000 to R 18 000 per monthRequirementsQualification: Minimum GR12 but Electronics/iT Technical Diploma or BTech degree recommended.PC HW & SW, Networks and Basic Electronics knowledge/qualifications & experienceExperience as Support Technician/Help Desk operator and working with clientsOwn...

  • Alarm System

    3 weeks ago


    Randburg, South Africa Emporium Human Capital Full time

    POS24089 Alarm System Technical Support (POS24089) Randburg R 15 000 to R 18 000 per month Requirements Qualification: Minimum GR12 but Electronics/iT Technical Diploma or BTech degree recommended. PC HW & SW, Networks and Basic Electronics knowledge/qualifications & experience Experience as Support Technician/Help Desk operator and working with clients...


  • Randburg, South Africa Emporium Human Capital Full time

    Technical Support Manager (POS2324055) Roodepoort / West Rand R 15 000 to R 18 000 per month Requirements Qualification: Minimum GR12 but Electronics/iT Technical Diploma or BTech degree recommended. PC HW & SW, Networks and Basic Electronics knowledge/qualifications & experience Experience as Support Technician/Help Desk operator and working with clients...


  • Randburg, South Africa Emporium Full time

    Technical Support Manager (POS2324055)Roodepoort / West RandR 15 000 to R 18 000 per monthRequirementsQualification: Minimum GR12 but Electronics/iT Technical Diploma or BTech degree recommended.PC HW & SW, Networks and Basic Electronics knowledge/qualifications & experienceExperience as Support Technician/Help Desk operator and working with clientsOwn...


  • Randburg, South Africa Emporium Full time

    Technical Support Manager (POS2324055)Roodepoort / West RandR 15 000 to R 18 000 per monthRequirementsQualification: Minimum GR12 but Electronics/iT Technical Diploma or BTech degree recommended.PC HW & SW, Networks and Basic Electronics knowledge/qualifications & experienceExperience as Support Technician/Help Desk operator and working with clientsOwn...


  • Randburg, South Africa The Talent Experts Full time

    **Junior Project Manager (Mining)** **Market Related** **Aspiring Junior Engineers: Exciting opportunity to manage projects in the mining industry. Be part of a vibrant team and leave your footprint in the mining sector!** **Is this you?** An esteemed engineering consultancy is actively searching for a skilled and driven Junior Project Manager to become a...

  • Junior Bookkeeper

    4 weeks ago


    Randburg, South Africa HotelJobs.co.za Full time

    Join Our Team: Accounts Clerk/Junior Bookkeeper - Johannesburg (Entry Level) Position: Accounts Clerk/Junior Bookkeeper Location: Johannesburg **Salary**: R15,000 Key Qualifications and Requirements: - Education: Matric and a diploma/degree in finance. - Driver's License: Valid RSA Driver's License. - Skills: Proficiency in Excel; experience with Pastel...


  • Randburg, South Africa Tracker South Africa Full time

    **Listing reference**: track_001165 **Listing status**: Online **Position summary**: **Industry**:IT & Internet**Job category**:Telecommunication and Mobile Systems**Location**:Randburg**Contract**:Permanent**Remuneration**:Market Related**EE position**:Yes**Introduction**: **Job description**: **Duties and Responsibilities** - Marketing of Tracker to both...

  • Junior IT Manager

    1 month ago


    Randburg, South Africa Fat Finger Technologies Full time

    **Junior IT Manager** **Purpose of the job** **Duties** **Systems Support**: - Define system specifications and functionality - Monitor system performance (as per SLA) and make improvement recommendations - Provide first level systems support to: Pastel, Head Office Admin, Man3000, Call Cabinet, Access Control, Cameras and Servers - Provide a business...


  • Randburg, South Africa Sydsen Group (Pty) Ltd Full time

    Junior Business Development Manager - Johannesburg NorthOur Client in the Automotive Industry is looking for a Junior Business Development Manager to join their team in the Johannesburg North, Gauteng AreaRequirements:High school diploma or GED equivalent must also be 18 years or older. A formal qualification in sales or business will be an added...

  • Assembly Technician

    4 weeks ago


    Randburg, South Africa MC Technology Staffing Full time

    Description:An Assembly Technician supports the company in producing the highest quality product which is what their brand promises. This is a critical role demanding attention to detail, focus and total commitment to the safety of our customers and the performance of our products.The ideal candidate will be qualified, able to communicate well, hardworking...

  • Assembly Technician

    4 weeks ago


    Randburg, South Africa Adzuna ZA B C2 Full time

    Description:An Assembly Technician supports the company in producing the highest quality product which is what their brand promises. This is a critical role demanding attention to detail, focus and total commitment to the safety of our customers and the performance of our products.The ideal candidate will be qualified, able to communicate well, hardworking...

  • Assembly Technician

    3 weeks ago


    Randburg, South Africa MC Technology Staffing Full time

    Description: An Assembly Technician supports the company in producing the highest quality product which is what their brand promises. This is a critical role demanding attention to detail, focus and total commitment to the safety of our customers and the performance of our products.The ideal candidate will be qualified, able to communicate well, hardworking...


  • Randburg, South Africa Hanani Project Management Solutions (PTY) Ltd Full time

    Job Summary Our client, operating in the financial services sector, seeks a proactive and analytical **IT Equipment Repair Technician** to join their dynamic team. The primary focus for this role is to work closely with the IT Manager, end-users and service providers to ensure effective delivery of IT Administration, Support and Services. The incumbent...


  • Randburg, South Africa Arcfyre International Full time

    Arcfyre International is a highly regarded company specialising in advanced, professional, and confidential protective services. We provide comprehensive security solutions, ensuring our clients enjoy peace of mind while mitigating risks. We seek to fill a Junior Administration role in our Risk and Compliance Department. The position offers support and...