HRis Support Analyst

2 weeks ago

Johannesburg, South Africa Hogan Lovells Full time

Keen to become part of a truly global, collaborative team of professionals? Your journey begins here.

Purpose:
The purpose of this role is to undertake administration relating to our people management systems, to provide regular reporting and analysis of the data therein and support to users transitioning to greater self-service.

Department description:
Role Overview:
The purpose of this role is to provide tier one support and training to all users of HL People (Workday) globally whether they are:

- Users accessing the self-service functionality (varies by region)
- Users with enhanced access rights (Recruiting, People, Benefits and Payroll teams) to maintain the records of our people

Job responsibilities:

- Performing routine housekeeping data functions such as audit checks
- Maintaining the alignment of the organisation structures on HL People (Workday) and the role assignments users have assigned to them.
- Supporting support calls in relation to integrations between HL People (Workday) and other internal/external systems
- Training of new users with enhanced security access using conferencing tools
- Testing of proposed changes to HL People [Workday] (e.g. security, configuration or business processes) and assisting with mass updates
- Assist with the deployment of bi-annual system updates provided by Workday which includes testing new releases against existing configuration, reviewing training materials and business processes
- Provide support in the running of the UK online holiday booking system (TeamSeer). This includes dealing with ad hoc queries and leading on the year-end holiday rollover/setting up the system for the forthcoming holiday year
- Whilst we have a dedicated reporting team, the post holder may be required to provide assistance with requests for survey submissions and other ad-hoc reporting requirements, including internal and external data requests (e.g. business pitches)
- Other ad hoc projects, as required.

Qualifications & experience:

- Degree-qualified, or equivalent (Business, Information Systems or Mathematics oriented degree - Desired)
- Minimum 6-12 months corporate/ commercial experience within a professional services environment
- Sound practical knowledge of Microsoft Excel (vlookups, pivot tables)
- Good analytical skills (analysis of client expectations as well as analysis of data
- Strong data analysis and reporting skills
- Good inter-personal skills - especially written and verbal communications. Able to explain technical concepts to people without the same technical background to users across the globe.
- Mindset and aptitude for IT
- Previous experience of handling large volumes of data
- Previous experience of HRIS
- Previous HR Systems experience (HR Workday preferable)

Additional information:
Core hours are Monday through Friday, 9:00 a.m. to 5:30 p.m., including one hour for lunch but additional hours may be required. We are happy to consider agile and flexible working patterns and are piloting a hybrid working approach, please contact a member of the recruitment team to discuss further.

Mental & Environmental / Legal Requirements:

- Dedicated to meeting and exceeding client/stakeholder expectations.
- Ability to manage time and workload effectively in a high pressure environment with multiple stakeholders.
- A proactive approach to problem-solving.
- An excellent team player; a highly motivated and enthusiastic self-starter with a can-do attitude.
- Clear criminal record

Behavioral Competencies:

- Planning and Organizing
- Adapting and responding to change
- Accuracy and attention to detail
- Self-starting and independent
- Ability to work independently but to function as part of a wider team
- Solutions-oriented attitude
- Strong customer service focus
- Ability to communicate and deal with a variety of stakeholders at different seniority levels, while being able to tailor responses accordingly
- Additional Considerations:_
- Applicants must be South African citizens or have a valid South African work permit

Hogan Lovells Services (South Africa) Limited (Incorporated in England) is an equal opportunity employer. All positions are placed in accordance with the Company’s Employment Equity Plan.
- Hogan Lovells Services (South Africa) Limited (Incorporated in England), with its head offices at 140 West Street in Sandton, Johannesburg_
- Where shortlisted, your information will be retained for a period of _
- 12 months_
- This information is given to us, by you, voluntarily and of your own free will._
- selected_
- third parties._
- You have the right to access this information while in our possession and make corrections if necessary._
- , if you are unhappy with the manner in which we deal with your information._

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