Technical Support Analyst
6 months ago
Our client is on the search for a technical support analyst to join their team on a 12-month-contract based on-site in the northern suburbs of Johannesburg.
Key performance objectives
Technical support
Oracle, SQL Server
Web methods
Web services
Automation I Scheduling tools / frameworks
SOA
SWL
SharePoint
SQL Server Integration Services
SQL Server Reporting Services
Microsoft knowledge (CSF, CCF, etc)
Working knowledge of APl-based services (e.g REST, SOAP)
Understanding of basic integration concepts
Basic knowledge of the Agile and Software Development Life Cycle (SDLC) processes, cloud computing, ITIL, COBIT
Facilitation
Investigation/ fact finding
Structured analysis
Excellent communication skills
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