Commercial Account Manager
1 week ago
**Job Title: Commercial Account Manager**
**Division**:Commercial & Digital Sales
**Location & Address**:Johannesburg
**Reports to**:Commercial Manager
**Direct Subordinates**:0
**Total Staff in Function**:5
**WORKING RELATIONSHIPS**:
**Internal: Operations**
- Procurement
- Brand Managers
- Brand Operations
- Sales Managers
**External: Vendors**
- Resellers
**JOB SUMMARY**:
**Main Purpose of Position**:
To drive and increase engagement and sales for the Dell brand by developing white space clients.
**KPA PERFORMANCE STANDARDS**
- Identifies prospects by searching the internet and working off the house account
**Telesales performance function.**
**Calls prospective customers.**
- Grow Managed account base by profiling the partner.
- Keep spreadsheets up to date, neat, and easy to read.
- Influences customers to buy Dell products by following a prepared sales talk to give service and Dell product information.
- Able to articulate the Dell value proposition.
- Generate Dell quotes.
- Grow and develop Dell white space clients and opportunities.
- Completes spreadsheets by recording names, addresses, date called, and com
- ments.
- Quotes should be sent to partners within a 2-hour SLA.
- Secures information by completing database backups.
- Maintains a safe and clean working environment by complying with procedures, rules, and regulations.
- Maintains operations by following policies and procedures; reporting needed changes.
- Contributes to team effort by accomplishing related results as needed.
- Sales Certifications to be done on the Dell Brand and other brands where and when required.
- Completing all Spiv & Campaign requirements on the deadline suggested
- Bi-weekly Business Review Session with Management
- 30x calls per day.
- Discuss KPI and Target tracking weekly.
- Engage and communicate with all Dell Brand Managers
- Attend training sessions when requested
**People Management Engage with the Dell brand team on all levels.**
- Attend training when requested
- Load CRM
**Administration**
- Request and evaluation quotes for submission
- Follow up on quotes.
- Follow up on operations responses.
- Manage SLA with brand operations.
- Managing the deal from start to finish
**Internal training associated with competencies**:
- Completion of the Learning Portal /relevant Certificates - Sales
- Completion of relevant behavioral interventions to assist identified competency in the role.
**Minimum Qualification**:
- Matric
**Minimum Experience**:
- 2 - 3 year of IT Account Management experince in the IT Distribution Industry
**Physical Requirements**:
- Own reliable transport and a valid driver’s license
**Office Requirements**:
- Work-from-office environment.
- Semi-formal dress code.
- Working hours are from 08:00 - 17:00.
- Excellent international business language skills (English), both written and verbal.
**Job Types**: Full-time, Permanent
Ability to commute/relocate:
- Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- What is your total Gross salary package?
- What is your expected Net Salary?
**Education**:
- Diploma (preferred)
**Experience**:
- IT Distribution Account Management: 3 years (preferred)
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