Planning Manager

2 months ago


Durban, South Africa RPO Recruitment Full time

RPO Recruitment is currently seeking a talented Planning Manager to join our client in the Retail industry's team. As a full-service Recruitment Specialist, our company is focused on providing the largest Corporates with unique recruitment solutions that are tailored to their needs, and we're looking for a highly motivated person to work as part of our team.
The Planning Manager will be responsible for providing direction in the areas of forecasting, capacity planning, and workforce management to ensure all organizational goals are met. In this role, you will be tasked with analyzing data, making recommendations, and driving results. You will work collaboratively with cross-functional teams in order to anticipate, plan, and meet business requirements. Additionally, you will build and maintain strong relationships with internal and external stakeholders.

**Responsibilities**:

- Develop and implement short and long-range staffing strategies that align with business objectives.
- Forecast and monitor the staffing requirements to support business activities and develop plans for addressing shortfalls.
- Analyze workload trends, organizational productivity, and capacity utilization to determine cost-effective staffing levels and resource allocation.
- Conduct regular meetings with internal stakeholders to review business results and identify areas of opportunity.
- Define and manage Service Level Agreements (SLAs) to ensure operational efficiency.
- Develop and maintain standard operating procedures for forecasting, scheduling, and workforce management.
- Develop and maintain effective working relationships with external vendors including staffing agencies, temporary staffing, and off-shore partners.

**Requirements**:

- Bachelor's degree in Business Administration, Human Resources or any related field.
- Proven experience as a Planning Manager or in a similar role.
- Strong knowledge of workforce management principles and best practices.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
- Proficient in MS Office, particularly Excel.
- Demonstrated experience in managing multiple projects and deadlines concurrently.


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