F&b Manager
3 months ago
Hotel in Port Elizabeth requires the services of Food and Beverage Manager. The individual will be responsible for creating a good first impression, exceeding customer expectations through efficient delivering and friendly service with great positive attitude.
**Responsibilities**:
- The role involves overseeing all departments, ensuring high standards of service and guest satisfaction, managing staff, maintaining the property and achieving financial targets
- Accountable for achieving budgeted revenue numbers for the F&B Outlet/s.
- Revenue Control: fully responsible for the F&B department’s financial performance and long-term sustainability.
- Contributes to ensuring that guest satisfaction is established and maintained by the employees of the Food & Beverage outlet/s.
- Contributes to maintaining appropriate staffing levels across the F&B outlet/s.
- Excellent knowledge of Opera and Micros with specific reference to Point of Sales.
**Requirements**:
- Matric
- Minimum of 5 years’ working experience at a 4/5* hotel Previous experience in management role essential
- Degree / National Diploma or Certificate in Hotel Management
- Must be computer literate
- Professional and well-groomed with excellent all round communication skills
- Strong admin skills
- Strong Operations skills
- Excellent attention to detail
- Time management skills
- Financial skills
- Team player with high regard for efficiency and service excellence to guests
- Must have a high level of working knowledge
- Must have good communication and reporting skills in English
- Must be proficient on OPERA
- Must be proficient on all MS Office packages
- Motivate and foster a positive work environment
- Exceptional Food and Beverage knowledge
- Exceptional Banqueting knowledge
- A passion for training staff
- Strong understanding of Labour law and disciplinary procedures
- Valid driver’s license
- Own reliable vehicle / transport (ESSENTIAL)
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