IT Operations Shift Leader

6 months ago

Centurion, South Africa Group Digital and Technology Office Full time

**Introduction**
- Through our client-facing brands the Momentum Metropolitan Group, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables businesses and people from all walks of life to achieve
- their financial goals and life aspirations.We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisation’s care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilising new platforms Momentum
Metropolitan provides practical financial solutions for people, communities, and businesses.

**Role Purpose**
- The IBMi Operational Shift Leader will be responsible for monitoring, escalation, and coordinating scheduled tasks in the IBMi Environment while on shift.Making sure tasks are distributed between him and the two shift controllers.

The Shift Leader will take instructions from the Operational Shift Planner and will report to the IBMi Operations Team Leader.
- The IBMi Operations Shift Leader will follow a Runbook to Diagnose, troubleshoot, and escalate any errors which can be used for immediate resolutions.
- You will collaborate with other support or dependency groups in case the incident has a linkage to other support personnel or outside vendors.

**Requirements**:

- Grade 12
- IT Related Diploma or Degree advantages
- Minimum 1 year IBMi (AS400) Operational experience

**Understanding of the following will be an advantage**:

- (CL) Control Language
- BRMS
- Full System FlashCopy
- Mimix
- Microsoft office suite

**Duties & Responsibilities**
- Client and Stake holder Engagement- Maintaining operations by monitoring the performance of Infrastructure and Services for errors and stoppage messages. Observing peripheral equipment and entering commands to correct errors, ensuring that service quality is adhered to.
- Escalate & log all incidents & maintain detailed reports.
- Meet agreed timelines.
- Identify any business risk, fault with systems or services and escalate accordingly.
- Maintains unit performance by cross training Operators.
- In event of system failures provide first line support.
- Update the shift report with all major and outstanding issues.
- Following Shift Schedule and Standby Roster.
- Be available after hours and weekends when on standby for Support or Monthly Production Runs.

Batch-run Process Management
- Operate systems and deploy according to Policies and Procedures.
- Report all errors encountered and maintain detailed incident reports on JIRA.
- Investigate, diagnose, and take prescribed actions on all system failures.
- Monitor for proper operations and performance and to ensure that service quality is delivered.

Backup Process Management
- Understanding of Full System FlashCopy and BRMS using backup Toolkit
- Understanding of Virtual Tape Library and FalconStor
- Start and Monitor Daily Backups per Policies and Procedures and Schedules.
- Log, Escalate, Investigate and Restart failures.
- Maintain and Prepare sufficient BRMS Backup tapes.
- Liaise with 3rd party (Metrofile) to deliver and secure backup media onsite within the timeframe of the requesting I&O team member.
- Perform regular Test Data Refresh on IBMi Dev & DR systems.

Data Center environment Stability
- Dashboards Monitoring, Escalation & Following Facilities Why of Work.
- Follow DC Policy and Procedures.
- Do routine DC inspection to confirm UPS; & Aircon systems are operational & functioning, thus proactively minimizing outages/downtime.
- Identify risks to the company and direct/escalate accordingly. Investigate, diagnose, and take prescribed actions on all operational events, alarms, and incidents.

**Competencies**
- Action and results orientation
- Innovation
- Leveraging Technology
- Numeracy
- Reading and Comprehension
- Relationship Building
- Working in teams

  • IT Operations Leader

    6 months ago

    Centurion, South Africa Group IT Operations Full time

    **Introduction** Through our client-facing brands the Momentum Metropolitan Group, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables businesses and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their...

  • Cloud Platform Engineering Lead

    5 months ago

    Centurion, South Africa Group IT Operations Full time

    **Introduction** Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. **Role Purpose** **Requirements**: -...

  • Ibmi System Administrator

    5 months ago

    Centurion, South Africa Group IT Operations Full time

    **Introduction** **Role Purpose** An IBMi Administrator will work closely with all other MMH BU’s, Group IT and with the IBMi team. This role will report to the Group IT IBMi Manager and will require specific skills in the IBMi environment. This is a L1 position within the Group IT IBMi Technical Team. **Requirements**: - Grade 12 or equivalent...

  • Process Leader

    7 months ago

    Centurion, South Africa RCL FOODS Careers Full time

    **RCL FOODS** is currently looking for a **Process Leader** to join our **Speciality Business Unit **to be based in **Centurion**. The Process Leader will be responsible for monitoring and managing the performance of a production department or area in the plant (including staff / process workers, machinery and material on that line), to achieve daily targets...

  • Cloud Architect

    6 months ago

    Centurion, South Africa Group IT Operations Full time

    **Introduction** Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. **Role...

  • Process Leader

    3 months ago

    Centurion, South Africa RCL FOODS Careers Full time

    At RCL FOODS we see and do things differently. We grow what matters! RCL FOODS is currently recruiting for a **Process Leader (CCD) **to join the Speciality Business Unit in **Centurion.** The Process Leader will be responsible for monitoring and managing the performance of a production departments or areas in the plant (including staff / process workers,...

  • Personal Assistant

    5 months ago

    Centurion, South Africa Group IT Operations Full time

    **Introduction** Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. **Role Purpose** Ensure the smooth...

  • Project Administrator

    5 months ago

    Centurion, South Africa Group IT Operations Full time

    **Introduction** Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards program), and our other specialist brands, including Guardrisk and ErisProperty Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect...

  • Picker (Night Shift)

    6 months ago

    Centurion, South Africa Food Lovers Market Full time

    Rooihuiskraal, Gauteng - Permanent 8 hrs p/shift - Work schedule: 6 shifts per week - TBC Cost to company - Start date: ASAP Job description This is a summary of what the job involves to help you decide if you are a good fit. - A picker must participate in our warehouse operations and activities. A picker’s responsibility includes picking, packing,...

  • Warehouse Team Leader

    7 days ago

    Centurion, South Africa Hired Recruitment (Pty) Ltd Full time

    Job Purpose: Responsible for the smooth running of the Inbound warehouse operations by overseeing all the warehouse activities; ensuring targets are met, quality standards are upheld, and safety regulations are adhered to.Daily Operations:Ensure daily targets for the inbound shift are met;Assume full control of the inbound facility, ensuring safety,...

  • Printing Press Production Shift Supervisor

    5 months ago

    Centurion, South Africa Richflex Full time

    Must have worked in a **gravure or Flexo** Packaging plant managing shifts. Minimum of **6 years previous experience a must.** - Ensure line set up & line clearance are complete & in compliance with GMP’s - Trouble shoot all the technical issues being experienced - Complete NCR’s and communicate with team regarding improvements - Train Operators to...

  • Senior Process Leader

    6 months ago

    Centurion, South Africa RCL FOODS Careers Full time

    RCL FOODS is seeking a **Senior Process Leader** to join our **Speciality **Team. The role will be based in **Centurion** and report to the Processing Manager. RCL FOODS is looking for an incumbent to oversee: Production Planning, Operations Management, SHERQ, Cost Control, Team Supervision and Administration and Reporting. **Duties &...

  • Food Technologist

    1 month ago

    Centurion, South Africa Jobted ZA C2 Full time

    Minimum requirements: - Must have Grade 12 - BSc Degree in food science, chemistry, food engineering or food technology - Knowledge of Food Safety in refrigerated food segment - temperature sensitive products - Knowledge of CCP's and OPRP's in high risk production - Knowledge of Food Safety (HACCP, ISO 22 000, SANS 10049, TS22002) - Knowledge of New Product...

  • Food Technologist

    1 month ago

    Centurion, South Africa Jobted ZA C2 Full time

    Minimum requirements: - Must have Grade 12 - BSc Degree in food science, chemistry, food engineering or food technology - Knowledge of Food Safety in refrigerated food segment - temperature sensitive products - Knowledge of CCP's and OPRP's in high risk production - Knowledge of Food Safety (HACCP, ISO 22 000, SANS 10049, TS22002) - Knowledge of New Product...

  • Food Technologist

    1 month ago

    Centurion, South Africa Dante Personnel Full time

    Minimum requirements: Must have Grade 12 BSc Degree in food science, chemistry, food engineering or food technology Knowledge of Food Safety in refrigerated food segment - temperature sensitive products Knowledge of CCP's and OPRP's in high risk production Knowledge of Food Safety (HACCP, ISO 22 000, SANS 10049, TS22002) Knowledge of New Product...

  • Food Technologist

    1 month ago

    Centurion, South Africa Dante Personnel Full time

    Minimum requirements: Must have Grade 12BSc Degree in food science, chemistry, food engineering or food technologyKnowledge of Food Safety in refrigerated food segment - temperature sensitive productsKnowledge of CCP's and OPRP's in high risk productionKnowledge of Food Safety (HACCP, ISO 22 000, SANS 10049, TS22002)Knowledge of New Product DevelopmentProven...

  • Warehouse Operations Manager

    7 days ago

    Centurion, Gauteng, South Africa Hired Recruitment (Pty) Ltd Full time

    Job DescriptionWe are seeking an experienced Warehouse Team Leader to oversee the smooth operation of our Inbound warehouse. The ideal candidate will have a strong background in supply chain management, logistics, and team leadership.Main Responsibilities:Daily Operations: Ensure daily targets for the inbound shift are met, maintain quality standards, and...

  • Team Leader

    6 days ago

    Centurion, Gauteng, South Africa WNS Global Services Full time

    Job SummaryWe are seeking an experienced Team Leader to join our Retail Operations team at WNS Global Services. As a key member of the team, you will be responsible for delivering outstanding customer experiences and driving operational excellence in our retail operations.About the RoleThe successful candidate will have a strong background in managing...

  • Storage Specilaist

    5 months ago

    Centurion, South Africa Sabenza IT Full time

    Storage Specilaist Systems Consultant - IT Centurion - Gauteng - South Africa Our client, leaders in the Road Transport Solutions space, has a permanent venture for a Storage Specialist. Minimum requirements: - Grade 12 - Undergraduate degree/diploma in IT or must be currently working towards completing a Degree/Diploma in IT - Various hardware vendor...

  • Warehouse Team Leader

    7 days ago

    Centurion, South Africa Hired Recruitment (Pty) Ltd Full time

    Job Purpose: Responsible for the smooth running of the Outbound warehouse operations by overseeing all the warehouse activities; ensuring targets are met, quality standards are upheld, and safety regulations are adhered to.Daily Operations:Ensure daily targets for the outbound shift are met.Assume full control of the outbound facility, ensuring safety,...