Senior Call Centre Manager

3 weeks ago


Johannesburg, South Africa Scitech Placements Full time

Gauteng, JHB - Eastern Suburbs
- R 45 000 - R 55 000 Monthly Basic Salary

We are seeking a highly motivated and experienced Senior Call Centre Manager to oversee the day-to-day operations and strategies of our Inbound and Outbound Call Centres.

**Skills and Qualifications**:

- Minimum of 5 years’ experience in managing Outbound sales teams.
- Minimum of 5 years’ experience in managing client services teams.
- Expertise in managing multiple teams using omnichannel CRM systems.
- Strong people management skills.
- Excellent organizational and communication skills.
- Ability to analyse data, problem-solve, and implement solutions.
- Ability to work in a fast-paced environment and manage competing priorities.
- Vernacular language skills advantageous.

For more information please contact:

- Pravashni Kistesamy


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