High-end Ict Technical Support and Product Manager
2 weeks ago
We are looking for a dynamic and dedicated Account Manager to handle new business, grow existing customer relationships, and market our client’s comprehensive line of wireless, networking, VoIP, surveillance, and fibre optic products.
Requirements: Minimum of 6 years’ experience in the ICT industry (Wireless/Fibre/Networking/VoIP/Surveillance) in a technical, hands-on role - non-negotiable. Experience with a broad range of ICT products/technologies/hardware etc, required.
- Valid driver’s license and own vehicle.
- Fluent in Afrikaans (essential) and additional languages (advantageous).
Do you want to work for a company that offers growth opportunities, continuing education and a warm, positive and healthy environment?
If so, this is the position for you
**Job Qualification & Experience**:
Type: Permanent
Job description / core competencies:
Product Management:
- Specifying market requirements for current and future products by conducting market research supported by on-going visits to current and prospective clients.
- Research new technologies and products in the market and develop and introduce new products into the company’s portfolio after evaluation and testing of the product.
- Analyse ICT environment relative to the performance of the company’s products and report and recommend as required.
- Grow the company’s existing portfolio.
Technical Support:
- Provide high-end technical support to the company’s clients on o broad range of products (wireless/networking/fibre/ VoIP/ Surveillance) as and when required, timeously and ensure customer satisfaction.
Training and Development
- Research and develop a training academy so that the company can register as an accrediting training provider and offer accredited training courses to the company’s current and prospective clients.
- Continuously expand on training courses, ensuring quality of courses and customer satisfaction.
**Location (country, city)**:Sandton. Gauteng**
**Job Qualifications, Skills & Experience**:
- Minimum of 6 years’ experience in the ICT industry (Wireless/Fibre/Networking/VoIP/Surveillance in a technical, hands-on role) - non-negotiable.
- Experience with a broad range of ICT products/technologies/hardware etc, required.
- Be well-groomed and presentable.
- Excellent communication skills, be a team player, work well with others.
- Be a nice person and have a good sense of humour and upbeat personality, we are nice people and enjoy spending our time with like-minded people (so a strong team player).
- Ability to work under pressure, have high levels of energy, perseverance, and patience. We require someone proactive, passionate about sales and career oriented.
- Be fully computer literate.
- Be methodical and meticulous.
- Enjoy a fast-paced environment, the day flies by here.
- Valid driver’s license and own vehicle.
- Fluent in Afrikaans (essential) and additional languages (advantageous).
- Be interested in a career and want to achieve great goals in life.
**Company Description**:
A national network operator that physically builds and maintains our own infrastructure in South Africa and some African countries.
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