Technical Specialist

2 weeks ago


Sandton, South Africa Fides Recruitment Full time

**Purpose Of the Job**

The incumbent provides payments projects implementation, support, training, and project management services as assigned by the Technical Services Manager. To achieve this, the incumbent will work closely with other Engineers to appreciate the project outcome. The role involves planning and implementing projects as well as addressing deadline issues.

The position carries the responsibility of delivering working and quality software within very tight deadlines. It also entails working on various projects and in some cases with different project team members. Therefore, delivering results and the ability to work on various and diverse projects are some of the challenges within the job. The position also carries the responsibility of successful project implementations. The changing ICT environment requires dedication to superior customer care.

**Key Decisions Made**

Please state approximately 2-3 major decisions that are made in the job. These normally flow from agreed departmental/individual objectives. Start the sentences with the word ‘Decides’
- Decides on how troubleshooting should be done for customer support issues
- Decides on which modules to first configure and test first during system implementations

Supervisory Controls

Supervision received

Describe the supervisory control received from whom & how often it is received (for example: receives supervision from the Line Supervisor on a daily basis)
- Receives supervision from Line Manager daily

Supervision Given
- None

KEY CONTACTS and purpose (if applicable)
- ACI technical staff and ICT staff for all customers

PLANNING

State specific long term & short-term deadlines, if any, which must be met (for example: incumbent must ensure that all month end statements are ready by 28th of each month).
- Project dependent

**EDUCATION**

State the minimum level of formal school education required for this job to be carried out at the relevant competence level. (This may not equate to the standard of education of the present incumbent)
- Matric

POST SCHOOL QUALIFICATIONS

State the minimum level of formal post school qualifications required for this job to be carried out at the relevant competence level. (For example: a Degree, Diploma, Certificate, City & Guilds Apprenticeship qualifications).
- Minimum of a degree or recognised diploma in Computer Studies or an equivalent qualification

EXPERIENCE

State the minimum length and type of relevant experience required for this job to be carried out at a minimum level of competence (for example: three years’ experience in the design and maintenance of certain equipment may be required for a technical position).
- At least two years’ software implementation, training, and support experience. At least three years’ experience in software implementation, training, and support in an electronic funds transfer environment

co.za or contact Fumani,

PLEASE NOTE: We read all the CV's that are sent to us. Due to a high volume of CVs received, our response time might be delayed but please just bear with us.IF HOWEVER YOU HAVE NOT HEARD FROM US WITHIN TWO WEEKS, PLEASE CONSIDER YOUR APPLICATION UNSUCCESSFUL

**Job Types**: Full-time, Permanent

**Salary**: R450,000.00 - R542,000.00 per year

Ability to commute/relocate:

- Sandton, Gauteng: Reliably commute or planning to relocate before starting work (required)



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