Senior Student Support Coordinator

3 weeks ago


Johannesburg, South Africa International Business Training College Full time

**Position Overview**:
As a Senior Support Coordinator, you will play a crucial role in managing and improving the tutor support function at IBTC. Your primary role is to manage cohorts of students, which require you to hand-hold students closely, monitor and manage them on their academic journey, monitor deliverables, do client reporting and invoicing. You are also required to respond to tutor queries yourself and co-ordinate responses and co-ordinate response and turn-around times to other tutors. Your ultimate deliverable is to ensure high quality, fast tutoring support to students and fostering a positive learning environment.

**A finance degree is essential for this position, and possessing a CIMA management level qualification would be advantageous.**

You will have no staff reporting to you.

**Key Responsibilities**:
Tutor Support Management:

- Manage and improve the tutor support function and ensure timely and effective assistance is provided to students.
- Collaborate with academic staff and tutors to develop support strategies for student cohorts.

Student Support:

- Provide academic support to students on a one-on-one or group basis.
- Assess students' academic needs, identify areas of improvement, and develop tailored action plans.

Academic Assistance:
Progress Monitoring:

- Track the academic progress of student cohorts and identify those who may require additional support.
- Work closely with tutors to monitor the progress of individual students and implement necessary interventions.

Resource Development:

- Create and maintain support resources such as study guides, reference materials, and online resources.
- Recommend and develop innovative approaches to enhance the support process.

Communication and reporting:

- Maintain regular communication with students, tutors, academic staff and clients to ensure seamless support services.
- Provide timely feedback to students, academic staff and clients on their academic progress and areas for improvement.

**Qualifications and Skills**:

- Bachelor's degree in Finance or a related field is required.
- CIMA (Chartered Institute of Management Accountants) management level qualification would be advantageous.
- Proven experience in providing academic support and assistance, preferably in an educational setting.
- Strong admin skills
- Excellent communication and interpersonal skills to engage with students and academic staff effectively.
- Ability to work independently, manage multiple tasks, and prioritize responsibilities.
- Empathetic and patient approach when dealing with students' academic challenges.
- Proficient in using technology and educational tools to facilitate learning and support.
- Applicant must have a valid driver's license and their own car

**Salary**: R18,000.00 - R22,000.00 per month

Ability to commute/relocate:

- Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Do you have own car and valid drivers license

**Education**:

- Bachelors (preferred)

Application Deadline: 2023/08/31



  • Gauteng, Johannesburg, South Africa Adapt IT Holdings Full time

    Adapt IT Holdings’s job vacancy, Career and Recruitment Job title : Support Consultant: Student Management System jobs in Gauteng Job Location : Gauteng, Johannesburg Deadline : May 10, 2024 Quick Recommended Links Jobs by Location Job by industries Job description Support Consultant Student Management System primarily supporting TVET Colleges. They...


  • Johannesburg, South Africa The American International School Full time

    JOB DESCRIPTION: **ASSISTANT ACTIVITIES COORDINATOR**: CAMPUS: Johannesburg Campus DIRECT SUPERVISORS: Athletics/Activities Director CLOSING DATE: 07 March 2023 **INTRODUCTION** **Inspire Learning & Build our better world.** The purpose of AISJ is to provide exceptional educational experiences in a diverse and nurturing environment in order to inspire...


  • Johannesburg, South Africa AFDA Full time

    **Key competencies**: Excellent verbal and written communication skills (proficient in English). Outstanding ability to promote and sell the AFDA learning offer to prospective students and parents in various settings. Ability to follow through, organised, and process-driven. Willingness to adhere to and embody AFDA values. Advanced computer literacy...


  • Johannesburg, South Africa SACAP Full time

    The South African College of Applied Psychology (SACAP) is the leading independent provider of education in psychology, counselling and coaching, offering accredited undergraduate and postgraduate qualifications. SACAP is looking for a Work Integrated Learning (WIL) Coordinator to represent the Johannesburg Campus for the Faculty of Applied Psychology. The...

  • Wil Coordinator

    5 days ago


    Johannesburg, South Africa SACAP Full time

    The South African College of Applied Psychology (SACAP) is the leading independent provider of education in psychology, counselling and coaching, offering accredited undergraduate and postgraduate qualifications. SACAP is looking for a Work Integrated Learning (WIL) Coordinator to represent the Johannesburg Campus for the Faculty of Social Work and...


  • Johannesburg, South Africa University of the Witwatersrand Full time

    **Responsibilities**: - Teaching in the area of general cardiopulmonary physiotherapy for both under and postgraduate students. - Clinical supervision in different clinical areas of undergraduate physiotherapy students undertaking their cardiopulmonary clinical blocks including intensive care unit. - Coordinating cardiopulmonary physiotherapy academic...


  • Johannesburg, South Africa Educor Full time

    **Lecturer and Programme Coordinator: Project Management (JB4092)**: Randburg, Johannesburg, Gauteng - Education **Lecturer and Programme Coordinator: Project Management (JB4092)** **Randburg** **Market Related** Lecturer and Programme Coordinator: Higher Certificate and Advanced Certificate in Project Management. To undertake lecturing duties and the...


  • Johannesburg, South Africa ADvTECH Support Office Full time

    **Overall Purpose of the Job**: The Accounts Receivable Team Lead is responsible for planning, leading, organizing and coordinating subordinate staff in their daily operations of various credit control activities including, but not limited to, collections/investigations/review of journals and customer queries. The Team Lead is also responsible for building a...


  • Johannesburg, South Africa The Church of Jesus Christ of Latter-day Saints Full time

    A - ssist the Online Director or Coordinator with online registration and enrollment. S - eek to establish an effective working relationship with area/region personnel. A - s assigned, communicate personally and professionally with a variety of individuals including students, teachers, program administrators, parents, schools, and Church representatives,...


  • Johannesburg, South Africa ADvTECH Support Office Full time

    **Overall Purpose of the Job**: The Business Applications Coordinator is accountable for systems administration and related support and maintenance of the relevant Business Application Systems in all areas within the Capsicum Culinary Studio and IIE School of Hospitality and Service Management brands **Responsibilities**: - System administration and...


  • Johannesburg, South Africa University of the Witwatersrand Full time

    **Responsibilities**: - Teaching in the area of general cardiopulmonary and intensive care physiotherapy for both under and postgraduate students. - Clinical supervision in different clinical areas of undergraduate physiotherapy students undertaking their cardiopulmonary clinical blocks including intensive care unit. - Coordinating cardiopulmonary...


  • Johannesburg, South Africa ASE Full time

    Ref: IT2023 **Academy of Sound Engineering** **Job Summary** We have an opportunity for a professional and experienced individual to fill the role of IT and AVID Support Manager. The individual will plan, perform, manage, implement and maintain IT and Network infrastructure that is in line with the strategic goals and limitations as advised by the Managing...


  • Johannesburg, South Africa University of the Witwatersrand Full time

    **Main Purpose**: The Central Records Office (CRO) is the unit in the Registrar’s division, which functions as the official repository for the official records of the central administration of the University. Its mandate is to receive, preserve and provide access to the records of governance and administration of the university as well as its faculties,...

  • Campus Head

    6 days ago


    Johannesburg, South Africa ADvTECH Support Office Full time

    **MAIN JOB PURPOSE**: To ensure the professional general management and excellent performance of Capsicum Culinary Studio in terms of its facilities, staff, sales, overall finances and student service delivery. **DUTIES & RESPONSIBILITIES**: 1. Implement the national sales strategy and achieve Campus sales targets (40%). 2. Management of Income and...


  • Johannesburg, South Africa ASE Full time

    Ref: IT2023 **Academy of Sound Engineering** **Job Summary** We have an opportunity for a professional and experienced individual to fill the role of IT and AVID Support Manager. The individual will plan, manage, implement and maintain IT and Network infrastructure that is in line with the strategic goals and limitations as advised by the Managing Director...


  • Johannesburg, South Africa Tych Business Solutions Full time

    **Job ID**: 65710**Date Posted**: Posted 5 hours ago**Location**: Johannesburg**Job Title**: SENIOR COORDINATOR SPONSORSHIP EVENTS - JOHANNESBURG - GAUTENG Ø Budget planning and management Ø Sponsorships and events strategy conceptualization Ø Sponsorships and events strategy execution Ø Project timeline management Ø SAP responsibilities (raising...


  • Johannesburg, South Africa Fidelity Services Group Full time

    **Vacancy: Training and Support Coordinator** **Division and location: Group HR - Fidelity Corporate Services Institute of Excellence** **Reporting to: Skills Development Manager** The above vacancy exists at Florida, reporting to the Skills Development Manager.** The overall purpose of this position is to coordinate training interventions as per the...


  • Johannesburg, South Africa EMPIRE RECRUITMENT Full time

    The purpose of the role is to coordinate and take responsibility for the day to day activities and deliverables within the different functions of the sales team by interacting with relevant internal and external stakeholders and providing support to the Business Manager. Education / QualificationMatricExperienceAdvantage if experience in Corporate / Asset...


  • Johannesburg, South Africa Staff Solutions Full time

    **Gauteng**, JHB - Eastern Suburbs** **(Market related)** Our client in the Automotive Industry is seeking a Sales Support Coordinator to join their team at their HQ in JHB. **Job Duties**: - Vehicle orders and stock management (TDS system operation, - communicating with dealers) - Vehicle invoicing management (Check invoice instruction, record invoice...

  • Researcher.2.01

    4 weeks ago


    Johannesburg, South Africa University of the Witwatersrand Full time

    **Key** **tasks**: - Delivery of the Department research agenda, in particular to support the MMED/PhD program for the in the Department - Develop and foster relationships with institutional funders - Perform research management on projects in liaison with other stakeholders - Support project coordinators and research teams and assist/mentor supervisors in...