Head Housekeeper
9 months ago
Brief:
- Experienced Head Housekeeper - Prestigious Wine Estate in Stellenbosch.
- **_Open to South African Citizens only._**
Valor Hospitality Partners is recruiting for one of our clients, a prestigious hotel on a wine estate in Stellenbosch, and they are looking for an experienced Head Housekeeper with Opera Knowledge.
executive housekeeper|head housekeeper|housekeeping manager
Detail:
- Responsibilities:
Implement and monitor high-quality housekeeping service standards and policies
- Schedule staff, delegate work, and manage team outputs
- Ensure a positive guest experience and impeccable service
- Develop a detail-oriented, initiative-driven, and competent housekeeping team
- Maintain security, health, and safety standards
- Collaborate with HR and other support functions
- Handle complaints, problem-solving, and special guest requests
- Foster a professional and service-oriented environment
**Requirements**:
Tertiary degree in a relevant field desirable
- Minimum five years of hospitality industry experience with housekeeping as a Head Housekeeper.
- Previous supervisory experience with effective communication skills
- Focus on consistent high-quality service
- Fluent in English, additional languages preferred
- Proficient in Word, Excel, Outlook, and Opera/Fidelio
- Strong time management and attention to detail
- Diplomatic, friendly, and welcoming demeanor
- Able to remain calm and professional under pressure
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