Assistant Housekeeper

3 weeks ago

Stellenbosch, South Africa Newmark Hotels Full time

**DUTIES & RESPONSIBILITIES**
- Ensure that all company policies, procedures & SOPs are adhered to
- Assist the Executive Housekeeper in planning, directing & controlling the department & rostering of staff
- Relieves in absence of Head Housekeeper
- Supervise staff effectively
- Assist in identifying training needs & implements training when required
- Checks that rooms are cleaned efficiently & quickly in order to maximise room occupancy
- Checks that public areas are serviced & cleaned daily
- Responsible for master keys & security of the bedroom floors
- Assist in supervising activities of department personnel, as well as co-ordination with other operating departments
- Makes daily checks on rooms & other facilities to ensure company standards have been met
- Assist in receiving, storing & control of department supplies, equipment, linen & uniforms
- Prepare Room Attendants work duty lists & distribute master keys, ensuring that keys are returned at end of every shift
- Maintains excellent & courteous relationships with guests
- Maintains a respectful & healthy relationship with all staff and HOD’s.
- Report any maintenance defects to the Maintenance Department
- Maintain highest standard of hygiene within the property
- Any other adhoc duties that may be required

**CORE COMPENTENCIES**
- Clear communication skills - written & verbal
- Excellent attention to detail, initiative & interpersonal skills
- Highly responsible, reliable & trustworthy
- Presentable, well-spoken & professional individual
- Act in good faith & in the best interest of the Company at all times
- High guest centric approach to ensure overall customer service
- Ability to work shifts

Ability to commute/relocate:

- Stellenbosch, Western Cape: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- housekeeping management within a hotel: 1 year (preferred)

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