Call Centre Manager-bpo

Closing Date 2023/03/09 - Reference Number SHO230302-3 - Job Title Call Centre Supervisor - Job Type Permanent - Location - Country South Africa - Location - Province Gauteng - Location - Town or City Randburg - Computicket House - Purpose of the Job - To support and coordinate the functions of the business from call centre perspective. - All aspects of...

Our client in the **Hair Care industry** is currently looking for a **Call Centre Agent **in **Randburg.** **Duties & Responsibilities**: - Obtaining client information by answering telephone calls or responding to messages left on the answer phone. - Ensuring that the clients profile and details are completed as accurately and completely as is possible....

**Purpose of the Job**: - To support and coordinate the functions of the business from call centre perspective. - All aspects of overseeing Call Centre Agents. - Management of service levels within the Call Centre environment. **Job Objectives**: - Scheduling of shifts - Dealing with client/customer queries - Responsible for giving relevant feedback to...

**KEY RESPONSIBILITIES** - Making professional sales call to customers. - Knowing the product being sold. - Handling and overcoming objections from clients. - Following the sales script 100%. - Ensuring no risk or fraudulent sales are made. - Treating the customer fairly. - Understanding the call centre metrics and consistently achieving minimum metrics. -...

Job Description To provide customer service telephonically or via other media and to ensure that customer queries are timeously attended to and resolved To provide customer service telephonically or via other media and to ensure that customer queries are timeously attended to and resolved - Drive significant growth and profitability in the context of cost...

Are you a fresh graduate who is seeking an opportunity to gain some work experience within a call centre environment? This may be the opportunity you are searching for!!! Our client in the multimedia industry is looking for graduates to assist them on a contract. **Requirements**: - Must have completed a degree - Eager to gain experience - Willing to work...

**Call Centre Agents Required** **Requirements**: - Matric OR Grade 11 Term 4 report - Computer Literate - Well Spoken - Outbound sales experience will be an advantage - Contributing to and driving sales by effectively calling clients. - Achieving sales targets - Ensuring your product knowledge is passed on to clients. - Responsible for processing all...

**Responsibilities** - To lead, manage and ensure the effective and efficient operation of the Outbound Sales Call Centre - Implement divisional strategy, policies and procedures to achieve set goals (revenue targets), quality, compliance, people development and performance management through innovative solutions - Meet and exceed stipulated financial...

**Job description** At O’Keeffe & Swartz BPO, we are serious about service, and with over 26 years of experience we have been positioned as a business process outsourcing market leader due to our premium service, quality and great people. If you are self-driven, ambitious, highly motivated and customer service orientated - WE WANT YOU!!!! **Main purpose...

Job Description To action incoming or outgoing customer calls, electronic communications and queries as per agreed standard operating procedures to ensure customer needs and business objectives are met - Contribute to a culture of service excellence that builds positive relationships and provides opportunity for feedback and exceptional service -...

Job Description To action incoming or outgoing customer calls, electronic communications and queries as per agreed standard operating procedures to ensure customer needs and business objectives are met - Contribute to a culture of service excellence that builds positive relationships and provides opportunity for feedback and exceptional service -...

Job Description To provide customer service telephonically or via other media and to ensure that customer queries are timeously attended to and resolved To provide customer service telephonically or via other media and to ensure that customer queries are timeously attended to and resolved - Drive significant growth and profitability in the context of cost...

Job description - Make sales calls and contact both potential and existing customers - Meet and exceed targets - Maintain contact and build lasting relationships with customers - Keep records of all interactions with customers - Keep abreast of the latest market trends and remain updated on product knowledge - Development of innovative and creative sales...

Job Description/Specification Sales Agent/ Lead Generation **Job Title**: Sales Agent/ Lead Generation **JOB SUMMARY** The Sales Agent is **responsible for initiating and managing relationships with customers, serving** customers by selling products and meeting customer needs, converting leads to sales, and planning and organizing daily...

**Listing reference**: track_001131 **Listing status**: Online **Position summary**: **Industry**:Telecommunication Services**Job category**:Telecommunication and Mobile Systems**Location**:Randburg**Contract**:Permanent**Remuneration**:Market Related**EE position**:Yes**Introduction**: Tracker requires the services of a talented and experienced Monitoring...

**Listing reference**: track_001119 **Listing status**: Online **Position summary**: **Industry**:IT & Internet**Job category**:Telecommunication and Mobile Systems**Location**:Randburg**Contract**:Permanent**Remuneration**:Market Related**EE position**:Yes**Introduction**: Tracker requires the services of a talented and experienced Monitoring Control...

**Minimum requirements**: - Matric - Possession of a valid commercial Red Seal trade test certificate - Technical Knowledge: Extensive experience and knowledge in the maintenance and repair of Heavy vehicles, Trucks, and tankers - Customer Service: Demonstrated ability to provide excellent customer service, handle customer inquiries, and resolve technical...

Tracker Connect Ltd's job vacancy, Career and RecruitmentJob title : Monitoring Control Centre Operator x4 jobs in GautengJob Location : Gauteng, RandburgDeadline : May 02, 2024Quick Recommended LinksJobs by LocationJob by industries Job descriptionKey roles and responsibilities:Control Centre Duties and FunctionsProvide effective control centre services as...

The purpose of the job is to manage, monitor and maintain the business’ IT desktop environment by providing desktop support to all end-users (local and remote) of the Group (O’Keeffe and Swartz as well as O’Keeffe and Swartz BPO). This includes installing, diagnosing, repairing, maintaining, and upgrading all PC hardware and equipment to ensure optimal...

**Job Duties/Responsibilities will include**: Inbound answer phones professionally respond to customer inquiries research required information using available resources handle and resolve customer complaints provide customers with product and service information capture customer details to confirm policies identify and escalate priority issues route...