Swahili (Kimvita) Speaking Customer Service
24 hours ago
We have an AMAZING career opportunity for a **Swahili (KiMvita) speaking Customer Service Consultant** to join a leading Pan-African sports betting company in **Cape Town, South Africa**. You will be responsible for implementing their VIP customer program and will be the point of contact for VIP customers. Does this **job** sound like the perfect challenge for you? Keep reading
Your key job responsibilities as the **Swahili (KiMvita) speaking Customer Service Consultant** in **Cape Town, South Africa** will include:
- Develop relationships telephonically with VIP clients to retain and grow customer loyalty by selling products, services and experiences relevant to the customer
- Manage customers’ requests and VIP inbound calls to resolution
- Answer all customer queries in a prompt and professional manner
- Obtain feedback from clients with regards their experience
- Engage with VIP customers and provide a customer experience that will support brand loyalty ensuring the company as the sports betting brand of choice
- Utilise customer recognition triggers to enhance customer experiences for relevant VIP customers
- Communicate and conduct regular follow-ups with existing and potential VIP clients to maintain the relationship
- Monitor specific VIP customer accounts including developing customer accounts to increase customer visits to promote revenue growth
- Manage VIP customers using CRM in line with targets
- Attend to incoming customer needs or queries e.g. hotel bookings, restaurant bookings, player offers
- Recognise customers on special occasions including birthday and other important dates
Requirements for this **Swahili (KiMvita) speaking Customer Service Consultant job** in **Cape Town, South Africa**:
- Must be fluent in **Swahili KiMvita** dialect and English
- Experience in a customer service, a contact centre or sales environment
- Experience dealing with high end and VIP customers is an advantage
- Having an interest and experience in sports is preferred
- High levels of communication and selling skills are required
- May be required to work extended hours (including after hours, weekends and public holidays)
- Energetic positive individual with great interpersonal skills and an ability to handle confidentiality
If you wish to view additional Swahili Language jobs in **Cape Town, South Africa**, please click through to our** job** section.
-
Swahili (Kimvita) Speaking Vip Host Job
24 hours ago
Cape Town, South Africa Language Recruiters Full timeWe have an AMAZING career opportunity for a **Swahili (KiMvita) speaking VIP Host** to join a leading Pan-African sports betting company in **Cape Town, South Africa**. You will be responsible for implementing their VIP customer program and will be the point of contact for VIP customers. Does this **job** sound like the perfect challenge for you? Keep...
-
Cape Town, South Africa Language Recruiters Full timeAre you a **Swahili speaking Customer Service Consultant** looking for an exciting new** job** opportunity in **Cape Town, South Africa**? Keep reading! A leading Pan-African sports betting company are looking for you to join their amazing team! If you are a dynamic person with a positive attitude to ensure player satisfaction, this **job** could be perfect...
-
Swahili-speaking Agents
7 months ago
Cape Town, South Africa Surgo HR & Training Full timeOur client, based in Century City, is seeking Swahili-speaking agents. The key objective of the role is to identify and understand customer needs, deliver first-class customer service to increase the profitability of the business, and remain committed to treating customers fairly. Speaking directly with clients via an inbound line and providing responses to...
-
Japanese Speaking Customer Service Associate
2 weeks ago
Cape Town, South Africa Initiate International Full timeWe have an amazing **job** opportunity for a **Japanese speaking Customer Service Associate** to join a leading global technology company at their offices in **Cape Town, South Africa**. This company has been referred to as one of the most influential economic and cultural forces in the world! If you have some customer service experience and are looking for...
-
Italian Speaking Customer Service Support
7 days ago
Cape Town, South Africa Language Recruiters Full timeAre you passionate about travel and ready to embark on an unforgettable journey with a leading tourism company? Look no further - we’re searching for a vibrant and enthusiastic **Italian** speaking Customer Service Support Specialist **to join this team in **Cape Town, South Africa**. Ready to embark on an adventure? Don’t miss this **job** opportunity...
-
Portuguese-speaking (Sportsbook) Customer Service
7 months ago
Cape Town, South Africa Language Recruiters Full timeWe are seeking a motivated and customer-focused individual to join our client’s team as a Portuguese-Speaking Customer Service Representative with expertise in Sportsbook operations. In this role, you will be responsible for delivering exceptional customer service experiences to the Portuguese-speaking clientele within the realm of sports betting and...
-
Portuguese-speaking (Sportsbook) Customer Service
8 months ago
Cape Town, South Africa Initiate international Full timeWe are seeking a motivated and customer-focused individual to join our client's team as a Portuguese-Speaking Customer Service Representative with expertise in Sportsbook operations. In this role, you will be responsible for delivering exceptional customer service experiences to the Portuguese-speaking clientele within the realm of sports betting and...
-
Dutch Speaking Customer Service Advisor
4 days ago
Cape Town, South Africa Black Pen Recruitment Full time**Dutch Speaking Customer Service Advisor** Do you speak Dutch? Do you love helping people solve problems? Then we have the opportunity fo you! Our Client is a global BPO provider, specialising in technical consultancy, business process management and customer experience across a range of digital, social and traditional voice channels. With its global...
-
Norwegian Speaking Chat Customer Service
7 months ago
Cape Town, South Africa Language Recruiters Full timeUnlock an exciting opportunity with a global company dedicated to spreading happiness on behalf of the world’s leading iconic brands. We’re seeking a talented Norwegian-speaking Chat Customer Service Representative to join our dynamic team in Cape Town. Get ready for career growth, abundant learning opportunities, competitive compensation, performance...
-
Swedish Speaking Airline Customer Service
9 months ago
Cape Town, South Africa Language Recruiters Full timeAre you ready to embark on a thrilling career adventure with one of the world’s leading international airlines? We’re seeking a dedicated** Swedish speaking Airline Customer Service Specialist** to join their team in **Cape Town, South Africa** and help them provide exceptional service to their passengers. If you’re passionate about travel, customer...
-
Cape Town, South Africa Initiate International Full timeA company that manages a wide range of Outsourcing functions have an exciting career opportunity for a **Kiswahili (Uganda) speaking Customer Service Representative** to join their team in **Cape Town, South Africa**. This is an amazing **job** opportunity for a **Kiswahili (Uganda)** speaker looking to broaden their horizons, work for an exciting company...
-
Dutch Speaking Customer Service Representative
2 weeks ago
Cape Town, South Africa Initiate International Full timeA company that manages a wide range of Outsourcing functions have an exciting career opportunity for a **Dutch speaking Customer Service Representative** to join their team in **Cape Town, South Africa**. This is an amazing **job** opportunity for a **Dutch** speaker looking to broaden their horizons, work for an exciting company and fall in love with their...
-
German Speaking Customer Service Advisor
4 days ago
Cape Town, South Africa Black Pen Recruitment Full time**German Speaking Customer Service Advisor** Do you speak German? Do you love helping people solve problems? Then we have the opportunity fo you! Our Client is a global BPO provider, specialising in technical consultancy, business process management and customer experience across a range of digital, social and traditional voice channels. With its global...
-
Italian Speaking Marketing Customer Service
2 days ago
Cape Town, South Africa Language Recruiters Full timeAre you ready to embark on a thrilling journey with one of the world’s leading airline companies? We’re searching for a talented and enthusiastic **Italian** speaking Marketing Customer Service Associate** to soar with them at their vibrant offices in **Cape Town, South Africa**! If you have a passion for both marketing and providing exceptional customer...
-
German Speaking Customer Service Representative
3 weeks ago
Cape Town, South Africa Initiate International Full timeWe have an exciting career opportunity for a **German speaking Customer Service Representative** to join a prestigious airline brand in **Cape Town, South Africa**. This vital position requires an action-orientated, flexible problem-solver who will assist in resolving any customer facing problems. This is an amazing** job** opportunity for a **German**...
-
Italian Speaking Customer Service Representative
2 weeks ago
Cape Town, South Africa Initiate International Full timeWe have an exciting career opportunity for an **Italian** **speaking Customer Service Representative** to join a prestigious airline brand in **Cape Town, South Africa**. This vital position requires an action-orientated, flexible problem-solver who will assist in resolving any customer facing problems. This is an amazing **job** opportunity for an...
-
Greek Speaking Customer Service Representative
2 weeks ago
Cape Town, South Africa Initiate International Full timeWe have an exciting career opportunity for a **Greek speaking Customer Service Representative** to join a prestigious airline brand in **Cape Town, South Africa**. This vital position requires an action-orientated, flexible problem-solver who will assist in resolving any customer facing problems. This is an amazing **job** opportunity for a **Greek** speaker...
-
German Speaking Customer Service Advisor
7 months ago
Cape Town, South Africa Kinesis (Call centre staffing) Full time**Requirements** Must be credit and criminal clear. **Must be able to speak German.** 1 year of Customer service experience. Tertiary qualification Grade 12 required **Duties and responsiblities** Answering inbound calls. Will be in the content moderator space. Identify and rate text as per the defined policies and guidelines. monitoring and moderating...
-
Cape Town, South Africa Language Recruiters Full timeAre you passionate about travel and ready to embark on an unforgettable journey with a leading tourism company? Look no further - we’re searching for a vibrant and enthusiastic **German speaking Customer Service Support Specialist **to join this team in **Cape Town, South Africa**. Ready to embark on an adventure? Don’t miss this **job** opportunity to...
-
Swedish Speaking Customer Service Agent Job
12 hours ago
Cape Town, South Africa Language Recruiters Full timeAre you a dynamic and enthusiastic individual fluent in **Swedish**, with a passion for customer care? We’ve got just the opportunity for you! A leading global eCommerce company is searching for a **Swedish speaking Customer Service Agent **to work **remotely in Cape Town, South Africa** and embark on a journey of a lifetime! Don’t miss out on this...