Client Relations Manager
3 weeks ago
Gauteng, JHB - Northern Suburbs
- R 20 000 - R 30 000 Monthly Cost To Company (+ incentives)- Role:
** Client Relations Manager**
Location: Johannesburg
Company: Well established agile telecoms company providing tailored voice and connectivity offerings including SD-WAN, cloud and hosting solutions nationally.
- The Client Relations Manager will be responsible for assisting, supporting and managing incoming customer requirements with daily sales administration activities such as renewals, quoting, billing queries, product queries and project status queries.
Ultimately, the role requires the individual to contribute to creating and maintaining exceptional customer relationships and ensuring an efficient sales operational process and achievement of targets.
**Requirements**:
- Proven experience in retention, sales administrative role (min. 2year) within the telecoms / ICT industry
- Sound understanding of client retention management
- Professional business etiquette
- Must be detail orientated and efficient
- Solid experience working on a CRM
- Own vehicle as face to face client meetings may be required from time to time
- Matric certification essential with tertiary sales or administrative certifications preferable
- For more information please contact:
- Hayley Lovell Greene
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