Control Room Operator
2 weeks ago
**Position**: Control Room Operator
**Key Responsibilities**:
- Oversee CCTV surveillance, data capturing, radio control, and alarm monitoring.
- Operate alarm monitoring software and Online Information Management Systems.
- Manage and monitor Cathexis & IVMS CCTV Camera Systems.
- Ensure building security and perform lock procedures.
- React calmly and effectively in emergency situations.
- Report problems and information to appropriate personnel.
- Write clear and accurate reports.
- Provide excellent customer service and maintain strong interpersonal relationships.
**Key Requirements & Skills**:
- Matric/Grade 12 Equivalent - Advantageous.
- Valid PSIRA Grade C and B
- Proficient in English and Afrikaans (verbal and written).
- Administrator-level skills in MS Outlook, Word, and Excel.
- Experience with CCTV systems and alarm monitoring software.
- Strong decision-making abilities with mínimal management input.
- Attention to detail and adherence to instructions, procedures, and policies.
- Excellent phone etiquette and customer service orientation.
- Body Language certificate - Advantageous.
**Job Type**: Permanent
Application Question(s):
- Do you have experience with CCTV systems and alarm monitoring software?
- How many years as a Control Room Operator do you have?
- Are you proficient in English and Afrikaans (verbal and written)?
- Do you have a matric/Grade 12 Equivalent?
- Have you worked on Cathexis & IVMS CCTV Camera Systems?
Expected Start Date: 2025/02/01
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