Service Bookings: Administrator

6 months ago

Pretoria, South Africa Motus Corporation Full time

Motus Renault Centurion has an opportunity available for a SERVICE BOOKINGS ADMINISTRATOR. The purpose of the position is to ensure that the service area is professionally managed; creating a welcoming experience for both telephonic and walk-in customers. Furthermore, to effectively manage all workshop bookings and relevant administration in order for the aftersales customer experience meet and exceed expectations.

**Position Overview**: The purpose of the position is to ensure that the service area is professionally managed; creating a welcoming experience for both telephonic and walk-in customers. Furthermore, to effectively manage all workshop bookings and relevant administration in order for the aftersales customer experience meet and exceed expectations.
**Specific Role Responsibilities**:
**Key Tasks**:

- Professionally meet and greet customers on arrival.
- Answering calls
- Scheduling bookings for customers bringing their vehicles in for service/ repair.
- Contacting customers for campaigns and arranging bookings.
- Preparing and circulating the planning list for the schedule of bookings for the following day to relevant stakeholders across the dealership.
- Pre-print job cards for the next day’s bookings.
- Ensure that relevant processes that affect effective bookings and aftersales experience and results is followed.
- Make booking for clients that parts have arrived so that they can be fitted.
- Ensure that all other relevant processes are adhered to.
- Provide callers with accurate information, taking care to always be knowledgeable and updated around changing information.
- Effectively and professionally handling calls, including the accurate taking of messages and speedy relay thereof to relevant people.
- Responsible for ensuring all documentation is accurately and professionally typed, stored and can be easily retrieved.
- General administration duties as may be requested by management.
- Phone clients and close tickets.
- Update planning boards for next day bookings.

**Qualifications and Experience**:
**Experience Required**:

- 2+ years Bookings Clerk experience or Service Reception experience in a corporate, retail motor dealership environment.

**Qualifications Required**:

- Senior Certificate (Grade 12)

**Other Requirements**:

- Valid, endorsed driver’s license
- Computer literate (Office suite)
- DMS system knowledge is required.

**Skills and Personal Attributes**:
**Essential competencies (essential for meeting nearly all job objectives)**:

- Communication skills in English (read, write & speak). Multilingualism in other languages commonly spoken in the areas is highly desired.
- Working with people, able to easily establish good relationships with stakeholders.
- Administration skills
- Ability to accurately record all relevant information.
- Planning and organising
- Stress Tolerant: Calm and composed under pressure, remains controlled in the face of pressure, complaints, or failure.
- Customer service and management; ability to handle upset customers effectively.
- Attention to detail
- Initiative
- Following instructions and procedures.

**Personal Attributes**:

- Self-motivated, trustworthy and highly responsible.
- Friendly, approachable
- Reliable
- Flexible
- Have lots of patience
- Passion for the brand

  • Service Bookings: Administrator

    6 months ago

    Pretoria, South Africa Motus Corporation Full time

    Renault Centurion has an opportunity available for a SERVICE BOOKINGS ADMINISTRATOR. The purpose of the position is to ensure that the service area is professionally managed; creating a welcoming experience for both telephonic and walk-in customers. Furthermore, to effectively manage all workshop bookings and relevant administration in order for the...

  • Bookings and Events Administrator

    2 months ago

    Pretoria, South Africa Jobted ZA C2 Full time

    Minimum requirements: - Matric certificate; a financial qualification is advantageous - At least 2 years of experience in a financial role - Knowledge of event venue booking is preferred - Proficiency in MS Excel is essential - VAT knowledge is an asset - Reliable transport and a valid driver's license are required - Professional proficiency in English is...

  • Bookings and Events Administrator

    2 months ago

    Pretoria, South Africa Dante Personnel Full time

    Minimum requirements: Matric certificate; a financial qualification is advantageousAt least 2 years of experience in a financial roleKnowledge of event venue booking is preferredProficiency in MS Excel is essentialVAT knowledge is an assetReliable transport and a valid driver's license are requiredProfessional proficiency in English is necessaryConsultant:...

  • Event Booking and Financial Management Coordinator

    3 weeks ago

    Pretoria, Gauteng, South Africa Dante Personnel Full time

    Job Overview:Dante Personnel, a leading recruitment agency in Mpumalanga, is seeking a highly skilled Event Booking and Financial Management Coordinator to join their team. This role offers an exciting opportunity to work in a dynamic environment and utilize your expertise in event venue booking, financial management, and customer service.About the Role:We...

  • Bookings and Events Coordinator

    6 months ago

    Pretoria, South Africa Kontak Recruitment SA Full time

    Brooklyn, Pretoria, Gauteng - Hospitality/Travel **Bookings and Events Coordinator (JB4027)** **Brooklyn, Pretoria** **R 15 - R 18 000 CTC per month** **6-month Fixed Term Contract** **Minimum Requirements**: Minimum of 2 years of strong administrative experience Previous project management experience will be considered a significant asset Proficient in...

  • Bookings and Events Administrator

    1 month ago

    Pretoria West, South Africa Jobted ZA C2 Full time

    Minimum requirements: - Matric certificate; a financial qualification is advantageous - At least 2 years of experience in a financial role - Knowledge of event venue booking is preferred - Proficiency in MS Excel is essential - VAT knowledge is an asset - Reliable transport and a valid driver's license are required - Professional proficiency in English is...

  • Administrator: Service Advisor

    3 weeks ago

    Pretoria, South Africa Motus Corporation Full time

    **Motus Hino** **Tshwane** currently holds a vacancy for an **Administrator**:Service Advisor** reporting to the **Manager: Service**. This position will be suited to a person who has the ability to maintain high levels of service on an on-going basis, ability to provide excellent customer service. **Position Overview**: **Specific Role...

  • Theatre Bookings Clerk

    2 months ago

    Pretoria, South Africa Cure Day Hospitals Full time

    8 October 2024 **INTRODUCTION**: - Cure Day Hospitals is a dynamic and energetic company that is expanding rapidly with Twelve (12) operational hospitals. We are looking for a dynamic and energetic THEATRE BOOKINGS CLERK to join our team in MIDSTREAM, PRETORIA.**DEPARTMENT**: Theatre **BUSINESS UNIT**: Cure Day Hospitals - Midstream **PROVINCE /...

  • Mechanical Support and Administration Services Manager

    1 week ago

    Pretoria, Gauteng, South Africa South African Police Service Full time

    Job OverviewThe South African Police Service is seeking a highly skilled Mechanical Support and Administration Services Manager to lead their team.

  • Events Operations

    6 months ago

    Pretoria, South Africa Cora O'Neil Recruitment Agency Full time

    **Brooklyn, Pretoria: EVENTS OPERATIONS & LOGISTICS BOOKING AGENT** **Duration**: 6 months contract with possibility of becoming permanent **Minimum Requirements**: - Well presentable, efficient and professional - Fully bilingual in both **Afrikaans & English a must **(Afr & Eng client base) - Matric / Grade 12 - Minimum 2 years recent **accounting...

  • Event Booking Centre Manager

    3 months ago

    Pretoria, South Africa Marriott International, Inc Full time

    **Job Number** 24156977 **Job Category** Sales & Marketing **Location** Irene Country Lodge Autograph Collection, Nellmapius Drive, Pretoria, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **Additional Information**:This hotel is owned and operated by an independent...

  • Administrative Officer – Fleet

    2 weeks ago

    Pretoria, South Africa Council for Geoscience Full time

    Job title : Administrative Officer – FleetJob Location : Gauteng, PretoriaDeadline : December 20, 2024Quick Recommended Links Jobs by Location Job by industries KEY RESPONSIBILITIES: Fleet Management Supervise section staff. Capture and file all vehicles log records. The Transport Officer can Conduct vehicle inspections with drivers. Ensure that trip...

  • Administrative Officer – Fleet

    1 week ago

    Pretoria, South Africa Council for Geoscience Full time

    Job title : Administrative Officer – Fleet Job Location : Gauteng, Pretoria Deadline : December 20, 2024 Quick Recommended Links Jobs by Location Job by industries KEY RESPONSIBILITIES: Fleet Management Supervise section staff. Capture and file all vehicles log records. The Transport Officer can Conduct vehicle inspections with...

  • Section Head: Mechanical Support and Administration Services

    2 weeks ago

    Pretoria, South Africa South African Police Service Full time

    Job title : Section Head: Mechanical Support and Administration Services (Brigadier)Job Location : Gauteng, PretoriaDeadline : December 21, 2024Quick Recommended Links Jobs by Location Job by industries Generic Requirements: The post requires skills in: strategic capability, analytical ability and leadership, programme and project management, financial...

  • Section Head: Mechanical Support and Administration Services

    1 week ago

    Pretoria, South Africa South African Police Service Full time

    Job title : Section Head: Mechanical Support and Administration Services (Brigadier) Job Location : Gauteng, Pretoria Deadline : December 21, 2024 Quick Recommended Links Jobs by Location Job by industries Generic Requirements:  The post requires skills in: strategic capability, analytical ability and leadership, programme and project...

  • Sales Administrator

    1 week ago

    Pretoria, South Africa Herotel Full time

    Applications are invited for the **Sales Administrator** position to be based in **Pretoria.** **PURPOSE OF THE ROLE**: Sales Administrators provide support for our sales representatives, complete front line and back office administrative functions, and ensures impeccable all-around customer service. *** **Key Performance Areas would include, but are not...

  • Sales Administrator

    6 months ago

    Pretoria, South Africa Herotel Full time

    Applications are invited for the **Sales Administrator** position to be based in **Tshwane / Potchefstroom** **PURPOSE OF THE ROLE**: Sales Administrators provide support for our sales representatives, complete front line and back office administrative functions, and ensures impeccable all-around customer service. **Key Performance Areas would include,...

  • Sales Administrator

    6 months ago

    Pretoria, South Africa Herotel Full time

    Applications are invited for the **Sales Administrator** position to be based in **Potchefstroom / Klerksdorp / Tshwane**. **PURPOSE OF THE ROLE**: Sales Administrators provide support for our sales representatives, complete front line and back office administrative functions, and ensures impeccable all-around customer service. **Key Performance Areas...

  • Administrator

    6 months ago

    Pretoria, South Africa MyRoof Full time

    Office Administrator Position in Pretoria East Available Immediately MyRoof.co.za is looking for self-motivated Office Administrator with a vibrant personality. Core functions include: General Administration Creating and submitting property reports Creation of property adverts(online) and checking of quality Booking appointments Must Have: Good...

  • Administrative Support Officer

    2 weeks ago

    Pretoria, Gauteng, South Africa South African Police Service Full time

    Job Title: Administrative Support OfficerThe South African Police Service is seeking a highly organized and detail-oriented individual to fill the role of an Administration Clerk. This position requires a strong work ethic, excellent communication skills, and the ability to maintain confidentiality.