Microsoft Systems Support Specialist/manager
3 days ago
**Salary: R800-R850**
**AA/EE: Required**
**Role Output**:
To plan, procure, manage, and maintain effective, safe, and secure information technology (IT) systems to support the company and its stakeholders
In addition, to support financial processes and record keeping relating to IT systems
**Core Duties and Responsibilities**:
- Strategic planning for IT systems requirements
- Specify & procure IT equipment, devices, software, and contractors
- IT system and equipment monitoring, upgrading, maintenance, support & issues resolution including printers, Website, and telephone systems.
- Manage IT contractors and service providers
- Maintain electronic content management system
- IT Business Continuity, security (including cyber security) and risk management
- IT and facility asset management including labelling and maintaining an Asset Register
- Develop relevant IT policies and monitor compliance to the policies
- IT support management to all employees
- Providing technical support for audio-visual systems
- Meeting room technical guidelines and training to ensure effective meeting management.
- IT and facilities budget input and spending control
- Assist auditors with registers, electronic data
- Support Office Manager with specifications, procurement, supplier management.
**Essential requirements for consideration**:
- Min Diploma but Degree highly preferable in a relatable field to IT
- Must have worked in a support desk environment
- Programming languages essential: SQL, Python and Java
- Microsoft Azure - Min of 5 years’ experience
- Microsoft certified engineer (within the last 3 years)
- Familiar with remote support tools
- SharePoint: setting up SharePoint sites and administering SharePoint sites
**Other additional experience required**
- Database structures - knowledge not actual experience, able to link databases together and understand database synergies.
- Virtualisation technologies (Hyper V technologies, Azure virtual technologies)
- Remote monitoring system (RMS) tools
- Migration of information between IS
- Knowledge of SQL, Python and comfortable with Java.
- Knowledge of administering SAGE products is advantageous.
- Vendor engagements
- Cyber information security - how cyber security tools work, configuration, and reporting. Cyber awareness training experience.
- Exchange mail systems - administer and configure exchange systems
- Azure compliance, security, and teams (separate modules under Azure)
- Budgeting and planning - How to plan and work within a budget
- Access control systems - configuration and administration. (Impro systems)
- Azure web services and web services for information systems.
- Strategy planning
**By sending your CV along with other additional documents you give consent to HWR to process and retain your personal information for the current opportunity as well as for future opportunities
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