Senior Leisure Travel Consultant Cape Town

5 days ago

Cape Town, South Africa Ten Group Full time

**Are you**
- Someone that prefers to deal with personalized luxury itineraries, working with high net-worth individuals?
- Someone that gets excited creating complex travel itineraries?
- Someone that lives, eats and breaths travel?
- The person your friends always turn to for suggestions on their holiday destinations?
- Always ‘in the know’ about all the new hotel openings about town and best places to go on holiday to?
- Someone who thrives in a fast paced and fun working environment?

**_Yes? - Then t_**_his is a great move for a dynamic travel consultant, to join an award winning, crisis resistant travel and leisure company working on specialist products. This is hybrid working so gives you that work life balance that everyone wants_**

**Yes? Read on**

Ten is looking for a passionate, motivated and resourceful individual to join our Travel team. As a Travel Specialist you will be fulfilling leisure travel requests on behalf of our members, including luxury journeys on behalf of high net worth members, complex flight inclusive itineraries covering several destinations within UK, Europe and world-wide.

Your exceptional customer service skills, commercial judgement, skillful use of travel research and booking technology, and passion for travel will deliver superb member satisfaction, high levels of supplier revenue and repeat usage of Ten for travel and other jobs throughout the business.

**Who We Are**

Ten Life Group is a global luxury concierge service and our travel department is offering a unique opportunity to join a vibrant team. Our clients and colleagues are the cornerstones of what we do, and we serve HNW and UHNW clients with their requests for leisure travel. At Ten our goal is simple, to become the most trusted service business in the world.

We deliver our service through a combination of Ten’s proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to keep innovating, inspiring and to continue to improve the lives of millions of members.

To find out more about Ten, please watch this short video Our People are the key to our success

**Requirements**:

- **Minimum of 5 years **experience in **_outbound _**retail leisure travel essential
- Experience working with the UK outbound travel market will be advantageous
- Recent Global Distribution System experience is essential (within the last 2 years), **Amadeus **preferable.
- Excellent English communication skills (both written and verbal) ; additional language of advantage
- Be a well-travelled individual with extensive knowledge of global travel and destinations.
- Energetic and motivated team players who enjoy the challenge of meeting and beating targets
- Proven track record in European leisure sales as well as worldwide itineraries.
- **_Flexibility _**: be willing to work a set 5-day shift pattern which will include 1 weekend shift and a minimum of two (2) late shifts per week.

**Benefits**

Our people are at the heart of the business and we have a culture of recognition and reward - both through regular appraisals but also annual Extra Mile Awards where we celebrate those who have gone that extra mile in their role. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way in supporting development.

All our employees also enjoy a range of benefits:

- Offer flexible work arrangements including Hybrid work possibilities
- Annual Leave of 15 days per annum, 20 days per annum from the second year and an additional 3 extra days of annual leave in their third year.
- One (1) month paid Sabbatical after 5 years of Service, without tapping into annual leave
- Working Holidays - Travel and work possibilities.
- We also offer a company contribution towards medical aid, transport home for those working a late shift (applies to those who don't have a car).
- ICAS Employee Health and Wellness (EHWP) services which are confidential and free for all employees to use.
- Access to lots of great travel and entertainment discounts as our clients members would
- There are lots of social events throughout the year as well as a break-out room where employees can relax (or, if they wish, play one of the numerous games we provide) or stunning roof-top terrace to enjoy the Table Mountain view, whilst enjoying our latest fruit drop or great coffee/tea station.
- Amazing office vibe with a multicultural and global team.
- Safe and secure offices located in Cape Town Forshore, with off-street parking.
- Possibility of growth within a dynamic and international company

**Commitment to Diversity**

We encourage diverse philosophies, cultures and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, di

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