Luxury Leisure Travel Consultant Cape Town

5 months ago

Cape Town, South Africa Ten Group Full time

**Calling Travel Experts who are seeking to join an award-winning, crisis-resistant travel and leisure company working on specialist products. This is hybrid working so gives you that work life balance that everyone wants**:
Ten is looking for a passionate, motivated and resourceful individual to join our Travel team. As a Luxury Leisure Consultant you will be fulfilling leisure travel requests on behalf of our high-net-worth members, including complex flight-inclusive itineraries covering several destinations world-wide. We are hiring best-in-class talent who are passionate about travel (and all things luxury), and want to work in a globally diverse organization with a strong team culture.

Your exceptional customer service skills, commercial judgment, skillful use of travel research and booking technology, and passion for travel will deliver superb member satisfaction, high levels of supplier revenue, and repeat usage of Ten for travel and other jobs throughout the business.

**Requirements**:

- **Minimum of 3 years’ **experience in **_outbound _**retail **leisure **travel essential
- Recent Global Distribution System experience is essential (within the last 2 years), **Amadeus **preferable.
- **Excellent English** communication skills (both written and verbal) ; any additional language of advantage
- Be a well-travelled individual with extensive knowledge of global travel and destinations.
- Energetic and motivated team players who enjoy focusing on delivering world-class customer service
- Be willing to work a set 5-day shift pattern > **Tuesday to Saturday** < which will include 1 weekend shift and a minimum of two (2) late shifts per week (late Shift 13:00 - 22:00).
- _Please note that if you live within a commutable distance of the office you will be asked to enter into a hybrid working arrangement._

**Benefits**

Our people are at the heart of the business and we have a culture of recognition and reward - both through regular appraisals but also annual Extra Mile Awards where we celebrate those who have gone that extra mile in their role. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way in supporting development.

**_ Rewards designed around you:_**
- A **competitive salary **depending on experience, plus a performance-based bonus. Including Weekend Shift Allowance and Late Shift Allowance.
- **Hybrid working**. You can combine working from home and working from the office.
- **Paid time away from work.** Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you.
- **Paid Sabbaticals**. One (1) month paid Sabbatical after every 5 years of Service, without tapping into annual leave
- **Extra Rewards**. Lucrative Ten Loyalty Rewards program.
- **Remote Working Holidays** - possibilities to Travel and Work
- **Employee Discounts**. Access to lots of great travel and entertainment discounts as our clients’ members would
- We also offer a **company contribution **towards medical aid, and transport home for those working a late shift (applies to those who don't have a car).
- **ICAS Employee Health and Wellness **(EHWP) services which are confidential and free for all employees to use.
- Be part of our global, dynamic, and inclusive Team, with diversity at its core.
- Genuine career opportunities within a dynamic and international company.
- Safe & secure offices in the Foreshore with complimentary off-street parking.

**Who We Are**

Ten Life Group is a global luxury concierge service and our travel department is offering a unique opportunity to join a vibrant team. Our clients and colleagues are the cornerstones of what we do, and we serve High-Networth (HNW) and UHNW clients with their requests for leisure travel. At Ten our goal is simple, to become the most trusted service business in the world.

We deliver our service through a combination of Ten’s proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to keep innovating, inspiring and continuing to improve the lives of millions of members. As a Certified B Corp, Ten Lifestyle Group joins a global community of businesses united by a shared goal of making a positive impact on society and the environment.

To find out more about Ten, please watch this short video This is what we do

**Commitment to Diversity**

We encourage diverse philosophies, cultures, and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance and business needs.
- “Ten works with a small preferred supplier list of recruitment agencies only. Please note we

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