Sales Administrator

2 weeks ago


Paardeneiland, South Africa The Joblink Full time

**Contact person for this position**:
Rayleen Lentz

**Main Purpose of position**

To provide excellent support to the CSO:
**Essential Duties and Responsibilities**:
***Responsible for following functions**

***SALES ADMIN**:

- Answering customer queries (daily).
- Following up on customer complaints (ad hoc).
- Opening of customer cards & maintaining records (ad hoc).
- Updating CRM system (daily).
- Raising of quotations (daily).
- Processing of sales orders (daily).
- Ensuring that orders are accurately priced and labelled (ad hoc).
- Tracking of back orders (weekly).
- Sending of commercial invoices and freight quotes (ad hoc).
- Liaising with the Supply Depot Team to ensure that orders are picked & packed timeously (daily).
- Planning & co-ordination of orders through the supply chain - despatch, logistics and delivery (on-going)
- Priority order tracker (daily).
- International order tracker (every Tuesday).
- Issuing of returns (daily).
- Point of sale ordering & management (ad hoc).
- Maintenance & management of showroom (ongoing).

**Minimum requirements**
- Sales Administration - 3+ years
- Proven Sales, Marketing and Operations experience in local markets.
- Proven Sales, Marketing and Operations experience in international markets.
- Matric
- Diploma is sales or marketing - Advantageous.
- Digital Marketing Certificate - Advantageous

**Skills**
- Computer literacy - Advanced
- Excel - Advanced - Excel formulas and pivot tables
- CRM systems and tools - Advanced
- Financial numeracy - Moderate
- Presentation and negotiation - Moderate
- Entrepreneurial - Advanced
- Communication, writing and speaking - Advanced.
- Able to influence and motivate.
- Able to effectively handle conflict resolution.
- Able to work with confidential information.
- Organizational - Advanced
- Ability to prioritize workload.
- Deadline driven.
- Customer Service - Advanced
- Honest, transparent, authentic in communication, empathic.

**Salary**: R 12 - R 16 000 CTC depending on experience.


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