Administrator

4 months ago


Kempton Park, South Africa Kontak Recruitment SA Full time

Modderfontein, Kempton Park - Administrative

**Administrator (JB3259)**
Modderfontein
R10 000.00 to R14 000.00 (Depending on Experience)
Permanent

**Minimum Requirements**:
Grade 12
A certificate or diploma will be advantageous
2-3 Years' experience within an office administration environment
Basic bookkeeping knowledge (essential)
Previous experience in an administrative role with a focus on supporting sales activities.
Strong organizational and time management skills, with the ability to handle multiple tasks and prioritize effectively.
Excellent verbal and written communication skills, with a professional and customer-oriented approach.
Proficient computer skills, including MS Office suite and QuickBooks software (advantageous).
Attention to detail and accuracy in handling sales-related documentation and data.
Ability to work both independently and collaboratively in a fast-paced environment.
Strong problem-solving skills and the ability to adapt to changing priorities.
Knowledge of sales processes, order management, and customer relationship management.
Strong work ethic, self-motivated, and results-driven

**Duties and Responsibilities**:
Coordinate with internal departments (production, logistics, finance) to ensure timely order fulfilment and delivery
Respond promptly and professionally to customer inquiries about product availability, pricing, and delivery schedules.
Maintain customer databases, update contact information, track sales activities, and generate reports as needed.
Collaborate with the sales team to process sales orders accurately and completely.
Assist in preparing sales quotations, proposals, and presentations for clients.
Provide reception coverage when required.
Keep records of employee time, attendance, overtime, and perform weekly stocktakes.

Provide general administrative support to the sales team (scheduling meetings, travel arrangements, calendar management).
Prepare and distribute sales-related documentation (contracts, invoices, sales reports).
Manage and organize sales materials (brochures, samples, promotional items).
Monitor and manage inventory levels of sales collateral and supplies.
Coordinate and support sales events, trade shows, and conferences.
Build and maintain strong relationships with existing and potential customers, ensuring exceptional service.
Serve as a point of contact for customer inquiries, requests, and concerns.
Follow up with customers to gather feedback and address any issues.
Assist in gathering sales data and preparing regular sales reports (performance, revenue analysis, market trends).
Conduct basic analysis of sales data to identify patterns, opportunities, and areas for improvement.
Collaborate with the sales team to develop strategies and action plans based on sales analysis and market insights.


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