Regional Assistant- Durban
6 months ago
**Introduction**
**Role Purpose**
A regional assistant is responsible for providing administrative support to the Provincial Executive and assisting with the day-to-day operations of the region.
**Requirements**:
- 3-4 years' relevant experience (essential)
- Exposure to supporting a manager or team (desirable)
- Exposure to the insurance industry (desirable)
- Grade 12 with Accounting or Mathematics
- NQF Level 5 (advantage)
**Duties & Responsibilities**
Internal Process
- Proactively manage, coordinate, and maintain the diary of the line manager.
- Assist with monitoring of all key performance indicators applicable to the region.
- Assist with weekly and monthly reporting.
- Coordinate all aspects of meetings, workshops, and functions according to manager’s requirements, and within budget parameters.
- Administrative support for meetings and workshops (collate, compile, and distribute agendas, presentations, minutes within agreed timeframes).
- Co-ordinate travel arrangements for manager with the SSD Executive Personal Assistant
- Manage office supplies and equipment, ensuring enough stock is always available, in line with budget parameters.
- Prepare and check invoices and arrange for payments to ensure adherence to requirements and Service Level Agreements.
- Assist with new staff on boarding.
- Together with the Provincial Executive manage the fair allocation and recording and requisitioning of promotional items.
- Custodian of marketing material including but not limited to promotional items, gazebos, banners.
- The fulfilment, execution of any reasonable task from the Provincial Executive that will aide and support them in executing their function.
CLIENT
- Build and maintain relationships with internal and external stakeholders.
- Make recommendations to improve client service and fair treatment of clients within area of responsibility.
PEOPLE
- Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service. Develop and maintain productive and collaborative working relationships with peers and stakeholders.
- Positively influence and participate in change initiatives.
- Continuously develop own expertise in terms of professional, industry and legislation knowledge.
- Contribute to continuous innovation through the development, sharing and implementation of new ideas.
- Take ownership for driving career development.
FINANCE
- Identify opportunities to enhance cost effectiveness and increase operational efficiency.
**Competencies**
- Relevant business system (preferred)
- Computer literacy
- Knowledge of Microsoft Office
- Verbal and written communication skills
- Problem-solving skills
- Planning and organizing skills
- Interpersonal skills
- Professionalism
- Confidentiality
- Typing skills
**Working Conditions**:
- The Regional Assistant will work primarily in an office environment but may also be required to travel to various locations within the region.
- The position may require occasional evening and weekend work to support provincial events and activities.
- The Regional Assistant will report to the Provincial Executive and may work closely with other members of the provincial team.
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