Ref# 68423 - SAP Accounts Receivable Credit

3 days ago

Sandton, South Africa RAKKGALAKANE RECRUITMENT Full time

Matric
- Minimum of **3-5 years’ Credit Control experience**:

- Strong reconciliation skills essential
- High Tolerance for stress
- High level of professional communication skills essential
- **MS Office / Suite**:

- Advanced knowledge of **excel formulas** **advantageous**:

- **SAP** experience **advantageous**

**Duties & Responsibilities**
- **To maintain a good credit book and collections according to company standard**:

- Responsible for **customer portfolio** allocated to you
- **Maintain customer /account data in terms of standard operating procedures**:

- **Monitor the credit limits** and **take / recommend the appropriate action**:

- **Collection of payments** within **target and performance driven KPI’s**:

- **Cash allocations** **claims templates**:

- **Escalation of overdue payments**:

- **Dunning process to be followed with all overdue amounts**:

- **Timely and accurate reconciliation** of customer accounts
- Attend to all **communication, telephonically or written in a professional** manner
- **Building good inter-departmental relationships** to aid with resolving queries
- **Appropriate and timeous identification of potential bad debts** and / **prescribed debt for escalation and resolution**:

- **Review held order reports** for appropriate action
- **To aid with reporting accuracy, ensure that appropriate notes are captured against the account to aid**:

- **Ensure that account statements are managed and sent as per defined timelines**:

- **Ad-hoc queries** to be attended to
- All matters not resolved to be escalated to the Supervisor, Client, and Manager for further instruction and/or assistance
- Relevant documentation provided for customer meetings to accurate and presented as required as well as ensuring all deadlines are met
- **Investigation and following up on all claims (price/stock)** with customer, client, and internal departments
- **Providing / submitting supporting documentation of customer requests** (invoices, pod’s credit notes etc.)
- **Raising claims, journals, rebates, pardons, log fees per monthly schedule**:

- **Credit Services/ SOP / m Uti Manual compliance**:

- Provide excellent client, **customer service (internally and externally)**:

- Professional
- Deadline Driven
- Team Player
- Attention to detail
- Confident
- Levelheaded
- Punctual
- Organized
- Effective time management skills
- Solutions driven with the ability to think outside of the box

**Added Advantages for this Role**:

- **Credit Management Diploma / Diploma**

Previous **Shared Services Centre environment experience** an **advantage

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