Parts Sales Executive

4 weeks ago

Sandton, South Africa Select Motor Recruitment Full time

**Duties**:
Prospect for new customers and maintain existing customer relationships

Actively market/advertise products and brand to existing/non-existing Group customers; creating continuous brand/product awareness
Receive, welcome and attend to all walk-in (external) customers in warehouse
Assist internal (i.e. workshop/sales) customers in a professional and courteous manner
Attend to general telephonic enquiries
Establish customer needs by asking open questions, actively listening and taking notes
Ensure parts display area is clean and tidy
Ensure parts display area stock is current
Ensure correct pricing is indicated
Issue parts (cash sales & non-cash sales)

Ensure correct text invoice on ordered part (cash sales)
If external order, ensure parts requisition slip signed together with job card by supplier and receiver (cash sales)
Issue documentation with ordered part (cash sales)
Issue part, once proof of payment has been received (cash sales)
Confirm receipt of order slip (non - cash sales)
Verify order with order no. (non - cash sales)
Create invoice with order no. (non - cash sales)
Supply part with invoice (none - cash sales)
Order special orders & Receive special orders

Verify where part can be sourced from (i.e. other dealer, DMDC)
Place on order with supplier
Confirm accuracy of ETA (estimated time of arrival)
Issue order no.
Document order in special order book
Verify if part is correctly ordered and undamaged
Inform the customer of the arrival of the special order
Ensure all risk (financial and non - financial) are minimized and security awareness is maintained

Inspect all picked deliveries against invoices and workshop requisitions
Ensure adherence to control system for all parts entering and leaving the department
Ensure an understanding of the Occupational Health and Safety Act. 1993
Ensure necessary compliance to the Occupational Health and Safety Act. 1993 requirements within workshop
Attend monthly departmental meetings

Discuss all current/potential parts sales
Discuss sales activities and closing ratios
Discuss weekly sales projections and targets
Discuss potential marketing initiatives

**Key working Relationships**:
Internally - all dealership departments
Externally - Service Providers, Customers
**Requirements**:
Senior Certificate (Grade 12) with Mathematics
Computer Literate (Office Suite)
Minimum 3 years Parts Experience in Motor Dealership Industry
Current Experience in same or similar role
Actively market/advertise products and brand to existing/non-existing Group customers; creating continuous brand/product awareness
Receive, welcome and attend to all walk-in (external) customers in warehouse
Assist internal (i.e. workshop/sales) customers in a professional and courteous manner
Attend to general telephonic enquiries
Establish customer needs by asking open questions, actively listening and taking notes
Ensure parts display area is clean and tidy
Ensure parts display area stock is current
Ensure correct pricing is indicated
Premium brand parts knowledge an advantage
Must be available to start on short notice
Permanent Contract (3 months probation)
- If you have not heard from us within 14 days from submission of your CV to us, you can assume you have not been successful

If you are interested and have the required SKILLS and EXPERIENCE according to the job spec, please UPLOAD your current, updated CV on our Website using the following link:
For further information please feel free to contact Debbie at Select Motor Recruitment
011 615 7747

Applications should be submitted no later than Monday 27 November 2023

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