Cluster Manager

3 weeks ago

Durban, South Africa AJ Personnel Full time

**Main purpose of the job**:

- Project PrEP requires the services of a cluster manager who will be responsible for providing strategic project guidance, overseeing and managing the Wits RHI Project PrEP teams at designated project sites
- Site-level program management, mentoring and coaching for both clinical and non-clinical staff, stakeholder engagement and relationship building (district, sub-district, community, and CBOs), clinical service delivery, administration, staff management, quality improvement, and skills transfer

**Location**:

- **KZN -eThekwini: Central (Durban)**

**Key performance areas**:

- Communicate, promote, and support the implementation of Project PrEP at the district, sub-district, and facility levels
- Provide program implementation guidance and support to site-level team members to ensure delivery of program activities according to timelines and budgets
- Together with the District and Sub-District Stakeholder Engagement Manager (DSSEM), ensure constant consultation and planning with the District and Sub-District Stakeholder Engagement Manager and site-level teams
- Conduct regular meetings with the site-level team to ensure outputs are delivered and to review progress on the implementation plan
- Review district implementation plans for effective implementation of the program
- Identify the needs of the program at a site level and obtain the resources required
- Coordinate and troubleshoot all program-related activities
- Oversee the rollout of the training plan including conducting Training of trainers
- Through the DSSEM, work closely with the capacity-building adviser/consultant to ensure that capacity-building activities are implanted in the district
- Monitor the delivery and quality of training at all levels
- Participate in monitoring activities mandated by the training of DoH and support staff
- Provide ongoing coaching, mentoring, feedback, and support to the team
- Participate in ongoing mentorship programs initiated by other WRHI stakeholders
- Evaluate the effectiveness of training by obtaining feedback from stakeholders and/or relevant assessments
- Support the site-level team, ensuring that communication between the team is optimal and that program activities are coordinated and leveraged
- Ensure coordination across program streams
- Support activities that promote and advocate for adolescent and youth-friendly service (AYFS) or youth zones at the health facility and community level
- Maintain close communication with the M&E team to ensure adequate and regular reporting and documenting lessons learned and success stories
- Develop and effectively manage relationships with relevant Wits RHI structures
- Contribute to the achievement of Wits RHI’s corporate goals and objectives
- Develop and effectively manage relationships with external stakeholders including DBE, DOH, DSD, donors, and partners/ as per the stakeholder engagement document
- Serve as a representative of the Project PrEP on external forums/working groups in the district
- Coordinate program activities with external agencies such as public health, NGO partners, regulatory bodies, donor monitoring, and auditing agencies, and others as necessary
- Supervise and manage line reporting (clinical mentor, operation coordinator, and training officer) in keeping with Wits RHI policies and procedures
- Attend to all staffing requirements and administration at a district level
- Supervise and manage the duties of supervisees to ensure optimal staff utilization and maintenance of sound labor relations
- Perform and facilitate performance assessments
- Identify substandard performance by team members and take necessary corrective action
- Coach and train subordinates and team members to ensure the acquisition of knowledge and skills required by the organization
- Promote harmony, teamwork, and sharing of information
- Provide day-to-day support to all project staff
- Take ownership and accountability for tasks and demonstrates effective self-management
- Follow through to ensure that quality and productivity standards of own work are consistently and accurately maintained
- Maintain a positive attitude and respond openly to feedback
- Take ownership of driving your own career development by participating in ongoing training and development activities such as forums, conferences, policy setting workshops, etc.

**Required minimum education and training**:

- **Relevant Nursing degree with education qualification**:

- **Certified clinical (NIMART, APC/PC101, and HTS) mentor**:

- **Dispensing License**:

- **Proven Facilitation skills**:

- **Certified Assessor**:

- **Valid SA driver’s license**:

- **Understanding of clinical research**

**Required minimum work experience**:

- **10 and above years’ experience in public health and HIV Prevention and Management**:

- **5 years of clinical training experience (HIV/TB/SRH)**:

- **5 years of clinical mentoring experience and experience in assessing learners

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