Internal Account Manager

3 weeks ago


Centurion, South Africa Exclusive Networks Full time

**EXCLUSIVE NETWORKS**|** **Introduction**

"Exclusive Networks (EXN) is a global cybersecurity specialist that provides partners and end-customers with a wide range of services and product portfolios via proven routes to market. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine a local perspective with the scale and delivery of a single global organization.

At Exclusive Networks, we are passionate about making a difference. That means delivering the best to our clients, doing our part to create a prosperous and trusted digital world, and helping our people to realize their potential.

**DUTIES AND RESPONSIBILITIES**|** **About the role**
- The goal of this role is to establish and nurture relationships, while also presenting Exclusive Networks partnerships and product offerings. _Your objective will be to upsell, cross-sell, and promote additional offerings to increase partner satisfaction and drive revenue growth. This role requires excellent communication skills, persuasive abilities, and a partner-centric approach._
- This role will report to Internal Sales Operations Manager_

**As the Internal Account Manager, you will**:

- Partner Relationship Management: Build and maintain strong relationships with house accounts. Understand their needs and preferences to tailor solutions that align with their requirements.
- Order Processing: Ensure that the orders are accurately and efficiently communicated to the Sales Support administrators, ensuring seamless transactions for partners.
- Partner Support: Provide excellent partner support by addressing inquiries, concerns, and product-related questions promptly and professionally.
- Sales Reporting: Maintain accurate records of all sales activities, partner interactions, and transactions in the CRM system.
- Collaboration: Collaborate with the sales team, marketing, and other departments to improve overall sales strategies and share best practices.
- Achieve Sales Targets: Meet or exceed monthly, quarterly, and annual sales targets while maintaining a focus on partner satisfaction.

**QUALIFICATIONS AND EXPERIENCE**|** **About you**

**The ideal Internal Account Manager**:

- Matric or equivalent
- Full scope order processing knowledge and experience is essential
- High level of self-motivation and enthusiasm
- Demonstrated ability to build and maintain positive relationships with partners and business acumen
- Results-driven with a track record of meeting or exceeding sales targets
- Exceptional admin and organizational skills, attention to detail and accuracy
- Excellent verbal communication skills and a confident, persuasive telephone manner

**WHO ARE EXCLUSIVE NETWORKS?**| **About the company**

We are proud to be an Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences, as we believe this strengthens our ability to develop superior solutions, make informed decisions, and better serve our valued customers. We do not discriminate against individuals on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic. Employment decisions are made solely on the basis of qualifications, merit, and business need. Please click here to review our Diversity and Inclusion Policy for further information.

We care about your data: please click here to read our Recruitment Data Protection Policy prior to applying, and therefore sharing your data with us.

**Our benefits include**:

- Medical Aid
- Provident Fund
- Employee Assistance Programme



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