Virtual Assistant

4 weeks ago

Johannesburg, South Africa MSA Outsourcing Solutions Full time

**Role and Responsibilities**
- Answering incoming calls in a professional and courteous manner on behalf of clients as a virtual PA. This involves taking caller details and messages regarding various enquiries, requests and appointments in an efficient manner.
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Customer-facing client representation. As the voice of the company, you’ll be required to provide an engaging, positive, vibrant, and extraordinary customer experience.
- Investigate and resolve customer queries. This will include assisting customers who may have receive their orders late, have received the wrong product or have received faulty products whist ensuring timely solutions
- Ownership of any escalated issues regarding delivery or collection, following up with the customer and logistic partners to ensure a fast resolution.
- Critical and solution-oriented thinking.
- Highly organized with great attention to detail.
- Providing pro-active solutions

**Qualifications and Education Requirements**
- Mathematics
- Minimum of 2 years’ working experience as Customer Aftercare Agent or similar position.

**Preferred Skills**
- Fluency in English
- Excellent written and verbal communication skills
- Punctuality
- Computer literate
- Ability to follow procedures and regulations
- Ability to remain calm in stressful situations
- Ability to take instruction and feedback with a view towards continuous improvement
- Strong administrative, organizational and multitasking skills
- Experience working under pressure and to targets

**About the Position**:

- Hours of work: 9 to 7
- Salary: R 7000 to R 9000 (Depending on skills and experience)
- Position: Full time / Permanent
- Position Location: Houghton, Johannesburg Gauteng
- Office Based

**How to apply**

a. A copy of your ID Document

b. A professional CV in PDF Format

c. A copy of your Matric Certificate

d. All Tertiary Educational Transcripts if available

e. Any Relevant Professional or Educational Certificates or Diplomas obtained

**Job Types**: Full-time, Permanent

**Salary**: From R7,000.00 per month

Ability to commute/relocate:

- Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Virtual Assistant: 1 year (preferred)
- Customer Service: 1 year (preferred)

  • Virtual Assistant

    4 weeks ago

    Johannesburg, South Africa OmTalent Full time

    Are you a master of multitasking with a keen eye for detail? OmTalent is seeking a Virtual Assistant to provide essential support to ensure seamless operations. With a focus on efficiency and precision, you'll play a vital role in managing various tasks and projects, contributing to the team's success. **Responsibilities**: - Manage and maintain...

  • Virtual Assistant Agency Seeking Virtual Assistant

    2 weeks ago

    Johannesburg, Gauteng, South Africa OBM Solutions Full time

    Job Title: Virtual Assistant (Part-Time)Company: OBM SolutionsLocation: RemoteDuration: 3 months (with potential for contract renewal)Hours: 4 hours per dayAbout Us:OBM Solutions is a virtual professional services company. We are an outsourcing partner for law firms, real estate professionals, and other service-based businesses.Position...

  • Remote Virtual Executive Assistant

    3 weeks ago

    Johannesburg, South Africa The Executive Space Full time

    Job Overview **Date Posted**: Posted 39 mins ago **Location**: Johannesburg, Gauteng **Job Title**: Remote Virtual Executive Assistant **Salary**: R16,800 **Education Level**: High School / Matric **Job Level**: Graduate **Minimum Experience**: 0 - 1 Years Remote Virtual Executive Assistant - Gauteng. At our company, opportunities for growth abound....

  • Virtual Assistant Gauteng

    2 weeks ago

    Johannesburg, South Africa The Recruitment Council Full time

    Our client, a dynamic and innovative asset manager, is seeking a skilled Virtual Assistant to join their team. Responsibilities: Reviews and Updates Policy Schedules for Clients: - Regularly review and update policy schedules for clients. This involves ensuring that the policy details are accurate and up to date. Uploading Insurance-Related Paperwork: -...

  • Virtual Assistant for Legal Services

    2 weeks ago

    Johannesburg, Gauteng, South Africa beBee Professionals Full time

    Job Offer: Virtual Assistant for Legal ServicesbeBee Professionals is looking for a Virtual Assistant for Legal Services to join our team in Johannesburg. The successful candidate will be responsible for providing administrative and legal support to our legal team.Requirements: Bachelor's degree in Law or related field At least 3 years of experience in a...

  • Virtual Assistant Gauteng

    2 weeks ago

    Johannesburg, Gauteng, South Africa The Recruitment Council Full time

    Our client, a dynamic and innovative asset manager, is seeking a skilled Virtual Assistant to join their teamResponsibilities:Reviews and Updates Policy Schedules for Clients:Regularly review and update policy schedules for clients. This involves ensuring that the policy details are accurate and up to date.Uploading Insurance-Related Paperwork: Organize and...

  • Virtual Receptionist

    2 weeks ago

    Johannesburg, Gauteng, South Africa Blue Collar Digital Full time

    Job Vacancy: Virtual Assistant for Customer Service (Australia Timezones)Company: Blue Collar Digital Location: Remote (South Africa) Type: Full-Time, Remote Compensation: 18,000R per monthAbout Us:Blue Collar Digital is hiring a Virtual Receptionist to provide customer service and administrative support to Australian clients. Join us in delivering efficient...

  • Virtual Administrative Assistant- Johannesburg

    1 week ago

    Johannesburg, South Africa DentistFind Full time

    **About DentistFind** At DentistFind, we are a Marketing Performance Management suite for dental offices in Canada. Our team has a strong focus on providing high-value marketing services for our clients to connect with their ideal patients to provide the care they need. With over 10 years of industry experience, we deeply understand what dental offices and...

  • Virtual Assistant for E-commerce Services

    2 weeks ago

    Johannesburg, Gauteng, South Africa beBee Professionals Full time

    Job Offer: Virtual Assistant for E-commerce ServicesbeBee Professionals is looking for a Virtual Assistant for E-commerce Services to join our team in Johannesburg.The successful candidate will be responsible for providing administrative and customer service support to our e-commerce business. This includes managing customer inquiries, processing orders, and...

  • General Virtual Assistant

    4 weeks ago

    Johannesburg, South Africa Russell Tutors Full time

    We are looking for individuals who have great research skills, are good at data collection and analyzing information from different sources to work for our clients. There is no one blanket virtual assistant job description per se. In fact, there are a host of tasks you can perform remotely as a VA but there are certain skills that we are looking out...

  • Virtual Administrative Assistant- Johannesburg

    2 weeks ago

    Johannesburg, Gauteng, South Africa DentistFind Full time

    About DentistFindAt DentistFind, we are a Marketing Performance Management suite for dental offices in Canada. Our team has a strong focus on providing high-value marketing services for our clients to connect with their ideal patients to provide the care they need. With over 10 years of industry experience, we deeply understand what dental offices and...

  • Virtual Executive Assistant

    2 weeks ago

    Johannesburg, Gauteng, South Africa Fresh in your Fridge Full time

    Join Our Team as a Virtual Executive Assistant & Operations Admin- *This is a Remote role as an independent Contractor, paid in USD$, working with a Canadian team, so applicants must be willing to work approx Mon-Fri 9-5 in PST.*_We are on the lookout for a dynamic individual with a passion for efficiency, organization and attention to detail. A knack for...

  • General Virtual Assistant

    2 weeks ago

    Johannesburg, Gauteng, South Africa Russell Tutors Full time

    We are looking for individuals who have great research skills, are good at data collection and analyzing information from different sources to work for our clients. There is no one blanket virtual assistant job description per se. In fact, there are a host of tasks you can perform remotely as a VA but there are certain skills that we are looking out...

  • Virtual Executive Assistant

    4 weeks ago

    City of Johannesburg Metropolitan Municipality, South Africa The Executive Space Full time

    Are you looking for a flexible and rewarding job opportunity? We are excited to announce that our agency is hiring Virtual Executive Assistants.What We Offer:Full-time and part-time positions availableFlexible work hours to suit your scheduleCompetitive starting salary from R105 per hourInterested?

  • Virtual Assistant for E-commerce Order Processing

    2 weeks ago

    Johannesburg, Gauteng, South Africa beBee Professionals Full time

    Job Offer: Virtual Assistant for E-commerce Order ProcessingbeBee Professionals is looking for a Virtual Assistant to join our team in Johannesburg to assist with e-commerce order processing.The successful candidate will be responsible for managing the order processing process, including order entry, order tracking, and customer service. The ideal candidate...

  • Virtual Wealth Manager

    2 weeks ago

    Johannesburg, South Africa PPS Recruitment Full time

    **Job Advert Summary**: The member base forms part of the Wealth Advisory channel and will be served, maintained and assisted with new and additional needs by the Virtual Wealth Manager. **Minimum Requirements**: **Formal Qualifications** - BCom with relevance or Post-Graduate Diploma in Financial Planning or studying towards this qualification will be...

  • Medical Virtual Assistant

    4 weeks ago

    Johannesburg, South Africa QuickTeam Full time

    Work Hours: Full-time, Eastern Standard Time (EST) hours - Salary: $1,100 per Month **Responsibilities**: - Collaborate with healthcare professionals to develop comprehensive treatment plans for patients. - Utilize clinical experience and therapeutic background to assess patient needs and establish realistic goals and objectives. - Implement evidence-based...

  • Virtual Wealth Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa PPS Recruitment Full time

    Job Advert Summary:The member base forms part of the Wealth Advisory channel and will be served, maintained and assisted with new and additional needs by the Virtual Wealth Manager.Minimum Requirements:Formal Qualifications BCom with relevance or Post-Graduate Diploma in Financial Planning or studying towards this qualification will be advantageous RE...

  • Adviser Trainee Virtual

    2 weeks ago

    Johannesburg, Gauteng, South Africa Absa Bank Limited Full time

    Bring your possibility to life Define your career with us With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryTo provide...

  • Virtual Executive Assistant

    4 weeks ago

    Johannesburg, South Africa Fresh in your Fridge Full time

    **Join Our Team as a Virtual Executive Assistant & Operations Admin!** - *This is a Remote role as an independent Contractor, paid in USD$, working with a Canadian team, so applicants must be willing to work approx Mon-Fri 9-5 in PST.*_We are on the lookout for a dynamic individual with a passion for efficiency, organization and attention to detail. A knack...