Camp Manager
7 months ago
**Camp Manager 5* Lodge - Durban North**
**Salary: R10k CTC Live In**
**Purpose of Position**:
Complement Recruitment are recruiting for a Camp Manager for a 5* Lodge in Durban North, Zululand, Kwazulu Natal. This is a junior position, ideally 2-3 years’ experience hosting guest. This is a permanent live-in position with benefits.
**Minimum Requirements Qualifications And Skills**
- Must want to be living in the bush / remote areas.
- Really great position to get your foot in the door with a 5 star property
- Accommodation: Room with your own bathroom. Food at canteen included.
KNOWLEDGE REQUIRED:
- Hospitality
- Environment
- The surrounding communities
- The country
- Valid unendorsed SA driver’s license essential.
PREVIOUS WORK EXPERIENCE REQUIRED:
- Experience in the service industry especially in dealing with guests and staff
- Previous camp manager/ safari host experience an advantage
- Previous experience in working with kids an advantage - _This is a permanent single live-in position_
OUTPUTS
- Prepare welcome and departure notes for guests
- Check guests in during the day and manage dietaries, children, or any other special requests
- Implement and follow the BOPs
- Host guests during the day - meet them back from drive and assist with any request they have
- Ensure that all products that come into contact with the guest are consistently of the correct standard
- Check set ups for breakfast, lunch and dinner
- Make sure the main area is always tidy and styled to the BOPs
- Host guests at meal times and check smooth running of service from the kitchen and waiters
- Work closely with waiters and HODs to maintain a high service standard
- Assist in any other departments as and when required
- Host children’s activities at the lodge
- Provide superior service and quality to guests
- Must enjoy working with children and be creative when planning fun children’s activities
SKILLS REQUIRED
- Communication skills - with guests and fellow staff members
- Standard of your work must exceed the standard of the lodge
- Good organisational ability
- Lateral thinking ability
- Initiative
- Must adhere to World Class Hospitality and Service Standards
- Professional, courteous, hospitable to guests
- Must be able to cope under pressure to meet guests needs
- Must be able to lead people and correct things when needed
- Honest, have good integrity, proactive and driven person who has career ambitions
**Find Us on Social Media**
**Job Types**: Permanent, Full-time
Ability to commute/relocate:
- Durban North, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (required)
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