German (Fluent) Client Care Agent
5 months ago
Our Client in Sandton is looking for a Fluent German Speaker that will be able to fulfill the following requirements:
Key Performance Areas:
Receipt and handling of inbound & outbound calls.
- Ensure that calls are answered timeously, handled efficiently, politely and professionally
- Ensure that careful attention is paid to the information being provided by the caller
- Provide accurate information/instructions to the caller, if required
- Ensure that the call is carefully listened for accurate understanding of the call
- Accurately comprehend the information that has been provided
- Ensure the confidentiality of the information relating to the call
Preparation of Reports (as required) and accurate record keeping.
- Accurately capture the details received from the call.
- Produce professional and detailed reports.
- Assume responsibility for accuracy, and completeness of all tip-off reports
- Evaluate urgency & sensitivity of information received from callers' and demonstrate sound judgement in prioritising and escalation of the matter.
Quality and risk management.
- Adherence to all controls implemented to protect confidentiality of information provided and anonymity of whistleblower
General administration.
- Follow correct procedures.
- Provide assistance where required.
About You
You would need to have the following qualifications
- A minimum of a matric qualification plus 2 - 3 years working experience in a customer services orientated position is a prerequisite for this position
- Any formal qualification will be an advantage
You would need to have the following Experience and Technical competencies:
- 2 - 3 years working experience, preferably in a contact centre would be an advantage
- An excellent command, ie. 100 % fluency in the German and English languages is a necessity
- Fluency in any other Foreign language i.e. Arabic, French, Spanish, Dutch will be an advantage
- All official languages of South Africa are offered. Fluency in any other SA official language would be preferred and would be an advantage.
- Ability to work shifts, public holidays and on week-ends (project and call centre dependent) will be required
-
German (Fluent) Client Care Agent
6 months ago
Johannesburg, South Africa BGA Recruitment Full timeOur Client in Sandton is looking for a Fluent German Speaker that will be able to fulfill the following requirements:To provides inbound and outbound telephonic services to internal and external clients subject to the requirement/s of the specific project/s the agent may be allocated to. Key Performance Areas:Receipt and handling of inbound & outbound...
-
German Client Care Agent
1 month ago
Johannesburg, Gauteng, South Africa BGA Recruitment Full timeJob Title: German Client Care AgentWe are seeking a highly skilled and fluent German speaker to join our team as a Client Care Agent. This is a fantastic opportunity to work with a dynamic and growing company, providing exceptional customer service to our clients.About the Role:The successful candidate will be responsible for providing inbound and outbound...
-
Dutch (Fluent) Client Care Agent
6 months ago
Johannesburg, South Africa BGA Recruitment Full timeNB: This position is based in Johannesburg (partly Hybrid)We are looking for someone who will be able to fulfill the following requirements:To provides inbound and outbound telephonic services to internal and external clients subject to the requirement/s of the specific project/s the agent may be allocated to. Key Performance Areas:Receipt and handling of...
-
Dutch Client Care Agent
4 weeks ago
Johannesburg, Gauteng, South Africa BGA Recruitment Full timeJob SummaryWe are seeking a skilled Dutch Client Care Agent to join our team. The ideal candidate will be fluent in Dutch and English, with a strong customer service background and excellent communication skills.Key ResponsibilitiesTo provide inbound and outbound telephonic services to internal and external clients in a professional and efficient manner.To...
-
Dutch (Fluent) Client Care Agent
5 months ago
Johannesburg, South Africa BGA Recruitment Full timeNB: This position is based in Johannesburg **(partly Hybrid)** We are looking for someone who will be able to fulfill the following requirements: Key Performance Areas: Receipt and handling of inbound & outbound calls. - Ensure that calls are answered timeously, handled efficiently, politely and professionally - Ensure that careful attention is paid to the...
-
German Junior Service Desk Agent
6 months ago
Johannesburg, South Africa Pink Elephant Full timeJoin Our Team as a German Junior Service Desk Agent! Are you a dynamic individual with a passion for communication and a knack for speaking fluent German? We're on the lookout for someone just like you to join our team and kickstart their career journey! As an IT Agent, you'll be at the forefront of our operations, using your excellent people skills and...
-
German Speaking Client Care Specialist
4 weeks ago
Johannesburg, Gauteng, South Africa BGA Recruitment Full timeAbout the RoleWe are seeking a highly skilled German Speaking Client Care Specialist to join our team at BGA Recruitment. This role will involve providing exceptional customer service to internal and external clients, ensuring that all interactions are handled efficiently, politely, and professionally.Key Responsibilities• Answer inbound and outbound calls...
-
Financial Expert for German Clients
4 weeks ago
Johannesburg, Gauteng, South Africa Moore Full timeJob DescriptionWe are seeking a skilled German Bookkeeper to join our team at Moore. As a leading professional services firm, we provide world-class services to our global client base. Our team is made up of diverse and experienced professionals who work at the forefront of high-profile transactions.The successful candidate will be responsible for managing...
-
German Speaking Customer Service Representative
2 weeks ago
Johannesburg, Gauteng, South Africa BGA Recruitment Full timeAbout the RoleWe are seeking a highly skilled and fluent German speaker to join our client care team in Sandton. The ideal candidate will have excellent communication skills, be able to work independently and as part of a team.
-
Zoho CRM Expert
6 months ago
Johannesburg North, South Africa SydSen Recruit Full timeZoho CRM Expert - **German Fluent - **Remote position Our Client is looking for a **Zoho CRM Expert **that has the discipline to work **Remotely **for a Swiss Asset Management Company. **Requirements**: - Bachelor’s degree in business or at least 2 years of relevant work experience - Extensive knowledge of Zoho CRM (architecture) - Extensive knowledge...
-
Customer Service Agent
6 months ago
Johannesburg, South Africa Believe Resourcing Full time**About our Client**: They are a global community of passionate, fun-loving people who thrive on making a difference on behalf of the world's most **exciting brands.** They thrive on making a difference in the lives of people and businesses. They bring together **passionate, fun-loving **people and give them the freedom and tools they need to look after...
-
German Bookkeeper
1 month ago
Johannesburg, Gauteng, South Africa Moore Full timeAbout MooreMoore is a professional services firm that provides world-class services to its global client base. Our firm is located in Parktown Johannesburg, and we take pride in supporting our clients in various industries and sectors.Job OpportunityWe are seeking a German-speaking Bookkeeper to join our team and work with our German clients. The successful...
-
Financial Accountant for German Clients
4 weeks ago
Johannesburg, Gauteng, South Africa Moore Full timeAbout Our FirmMoore Johannesburg is a successful professional services firm, specializing in Advisory, Audit & Assurance and Taxation, within the Moore Global Network.We provide world-class services to our global client base.Our firm is located in Parktown Johannesburg, and we take pride in supporting our clients in many different industries and sectors.We...
-
Agent: Client Care
4 weeks ago
Johannesburg, South Africa Capitec Full timeApply by: We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below: 1. To see what this job is about and complete a short assessment, please click here! 2. Once you have completed the above finalize your application by clicking apply below...
-
Customer Care Agent
2 months ago
Johannesburg, South Africa Cartrack Full time**Listing reference**: cartr_000557**Listing status**: Online- **Position summary** **Industry**:Telecommunication Services **Job category**:Service Advisor **Location**:Johannesburg **Contract**:Permanent **EE position**:No **Introduction** - We have a great opportunity for seasoned Customer Care Agents! We’re a world-leading smart mobility tech...
-
Dutch Client Care Specialist
1 month ago
Johannesburg, Gauteng, South Africa BGA Recruitment Full timeAbout the RoleWe are seeking a highly skilled and multilingual Dutch Client Care Agent to join our team at BGA Recruitment. As a key member of our client care team, you will be responsible for providing exceptional customer service to our clients in the Dutch language.Key ResponsibilitiesProvide inbound and outbound telephonic services to internal and...
-
Property Customer Care Agent
5 months ago
Johannesburg, South Africa Macdonald & Company Full time**Location**: **Johannesburg** **Salary**: **250,000** **Job Type**: **Permanent** **Reference**: **71431** **Job Summary**: Passionate about delivering excellent customer service? Our client has set itself apart by providing a refreshing face to the ever-growing young market. Owning, redeveloping and managing their portfolio in-house has allowed them...
-
Customer Support Agent
2 months ago
Johannesburg, South Africa NewGMedia Full timeAs a Customer Support Agent, you’ll have the opportunity to play a vital role in ensuring a positive experience for customers interacting with well-established brands in the iGaming industry. **Working Schedule**: - **Shift Pattern**: 6 days on (2x morning, 2x afternoon, 2x night), followed by 4 days off. **Skills & Qualifications Required**: - Minimum...
-
German Speaking Travel Sales Consultant
5 months ago
Johannesburg, South Africa The Right Company Full time**TRAVEL SALES CONSULTANT (GERMAN SPEAKING) - REMOTE in PRETORIA/JOHANNESBURG - R DOE** Currently recruiting for German speaking Sales Consultants with at least 5 years Sales experience with a Destination Management Company in South Africa. Job description: - Understanding and operating company quoting systems and other travel-related programs - Have good...
-
Fluent Speaking Portuguese Travel Customer Agent
1 month ago
Johannesburg, South Africa Jobted ZA C2 Full timeA well known hospitality client is seeking a Portuguese speaking, Travel Customer Agent to join their team in Johannesburg on a permanent basis. Willing to work at the office, various shifts Monday to Sunday with 2 days' off (Support global market) Qualifications and experience: Matric No less than 1 years' relevant experience in travel or hospitality in...