Hygiene Technician

5 months ago

Cape Town, South Africa Tsebo Group Full time

**About Us**:
We currently seeking a Hygiene Technician who will be based in Cape Town. Maintenance of Hygiene Equipment in alignment with Client SLAs.

As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients **reduced costs, risk and complexities** together with **increased quality, efficiency and productivity**. We specialise in **Catering**, **Facilities Management**, **Cleaning and Hygiene**, **Pest Control**, **Protection**, **Energy**, **Procurement**, **Workspace Design**, **Engineering, Remote Camps**, and more. **Developing our people **- the heart of Tsebo - is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. **DOWNLOAD OUR ONE-PAGER** to find out more about who we are in a nutshell.

**Duties & Responsibilities**:

- Technicians are to drive according to the road regulations of SA on prior planned routes, ensuring that the service team arrives safely, unharmed & timeously at their destinations.
- Technicians are to comply with the Company Vehicle and Fuel Policies at all times.
- Technicians are to be in possession of a valid driver’s license at all times.
- For this role, it is expected that the technician attains a PDP within a period of 1 year to facilitate growth.
- Technicians are to complete vehicle checks every 2 weeks.
- Technicians are to report accidents, bumps, scratches or any defects on the vehicles to Management as and when it happens.
- Deliver a quality inspection and treatment service to exceed customer expectations.
- Provide customers with written evidence of service delivered. Upsell Tsebo Hygiene products and services and/or refer sales inquiries for leads to Sales Executives.
- Plan work routes efficiently and productively and achieves 100% state of service.
- Accurately submit reports and other related paperwork as required at specified time intervals.
- Manage a territorial area and all customer contained within it.
- Must be flexible, as the job may require travel and additional working hours.

Health and Safety:
Ensure that all OHS act (Occupational Health and Safety) requirements are adhered to for site specific requirements in line with company policies, quality programmes and legislation.

General
- To constantly be aware of current trends and new innovation in the industry and make suggestions how these could be implemented in the business.
- To maintain a high standard of morale and motivation through good communication skills.
- To attend meetings, training sessions and conferences when required.
- To ensure that the company’s objectives are achieved.
- To implement and manage initiatives and objectives as set out from time to time by our clients and/or Tsebo. Management and to support functions such as Quality (Star Grading), Procurement, Training or HR.
- Operations managers are to ensure that our THS brand is protected and represent it professionally at all times.
- Ensure that statutory/legal requirements are strictly adhered to.
- Continually look at cross selling opportunities within the Tsebo Solutions Group (hygiene, security, catering, facility management).
- To keep abreast of changes in all company policies and procedures and ensure that you and your sub-ordinates are compliant with and implement these.
- May be required to assist with any other duties that may be outside scope of responsibility.

**Skills and Competencies**:

- Good English language skills.
- Excellent verbal and written communication, with the ability to converse at all levels.
- Experience dealing with people.
- Customer Service experience.
- Health and Safety Experience.
- Self-motivated and ability to work unsupervised on own initiative.
- A proactive, analytical, logical and disciplined approach to problem-solving.
- Strong planning, organizational and prioritization skills.
- Understand and engage in contemporary and changing communication trends.
- Good people skills and relationship building.
- Attention to detail.
- Time management.
- An innovator and creative.
- Sense of urgency.
- Problem solving experience.
- Able to work under pressure.
- Be flexible and adaptable.

**Qualifications**:

- Minimum Matric.
- Relevant Hygiene Technician experience.
- Team Leader or supervisory experience advantageous.
- Relevant tertiary qualification and/or equivalent experience.
- Must have a valid driver’s license and own reliable vehicle.
- Must have come from a similar environment.
- Efficient use of company resources including time, consumables and equipment.
- Maintenance of equipment.
- Good understanding of scheduling of staffing and assign tasks.
- Strong people skills and knowledge or Industrial relations.
- Strong on client relationships and strong communication skills.

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