Senior Technician

6 months ago

Cape Town, South Africa Tsebo Group Full time

**About Us**:
As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people - the heart of Tsebo - is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs.

**Duties & Responsibilities**:
**Services Support**
- Conduct preventative maintenance tasks on a scheduled basis to ensure system is upheld to operational standard.
- The Senior Technician is responsible for planning, executing, and evaluating daily tasks according to predetermined timelines.
- Reporting to the relevant sponsor and ensuring quality control throughout life cycles are central to this position.
- Preparing and complete daily tasks
- Assisting the estimating department during plan review
- Delineating project requirement and general conditions
- Knowledge of the industry and a clear understanding of what is required to maintain system availability.
- Knowledge of existing VMS systems such as Bosch, Hikvision, Avigilon, Cathexis, Milestone, Genetec etc. will be required;
- Knowledge of current access control systems, ZKTeco, Impro, Saflec, Gallagher will be required
- Attention to detail and administrative accuracy (Daily and monthly reporting, etc.)

**Administration**
- Communications of issues, and coordination of activities
- Document control
- Job cards
- Documentation
- Overtime sheets
- Accurate logbook to be kept for traveling.

**Forecasting and scheduling**
- Weekly scheduling
- Monthly schedules
- Daily scheduling for teams
- Utilization of resources

**Miscellaneous**
- Perform any other work-related duties and responsibilities that may be assigned from time-to-time by management.
- Site assessments
- Collecting of stock
- Quality control
- Dispose of equipment in environmentally friendly manner

**Skills and Competencies**:

- At least 5 years with Technical experience in the roll of a Technician
- Risk management: experienced in identification, assessment, and management of project risks
- Delivering results: ability to plan and organise self and work to achieve objectives and targets
- Capable of training, supervising, and managing staff in technical environment.
- Proven track record of delivering maintenance under high pressure
- Experience in a senior position in the security services industry will be required
- Management of on-site stock, procurement of replacement stock will be required
- Advanced IP skills and competence is essential for network and device set-up and commissioning.
- Fault finding skills will be required to identify and isolate failure cause and accurate corrective action

**Qualifications**:

- Matric
- Impro Level 2
- Psira Grade C
- Occupational Health and Safety act

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