Sales Support Specialist

4 months ago

Cape Town, South Africa Ten Group Full time

Are you passionate about Luxury Travel and providing exceptional member service?

We are seeking a dedicated and detail-oriented individual to join our team as a **Sales Support Specialist** for our Private Travel division. As a key member of the Private Travel team, you will work very closely with our sales team to ensure seamless travel experiences for our Ultra-High-Net-Worth (UHNW) members. You will play a pivotal role in assisting the sales team in providing exceptional service to our high-end clientele. Your primary responsibility will be to facilitate the sales process, manage member enquiries, and ensure seamless coordination between various stakeholders to deliver unforgettable luxury travel experiences. If you thrive in a fast-paced environment and have a keen eye for detail, we would love to hear from you. Join us in delivering unparalleled travel experiences and making dreams come true for our distinguished clients.

**Key Responsibilities**

**Administrative Assistance**:

- Assist the Private Travel Managers with administrative tasks such as preparing sales documents, contracts, and proposals.
- Maintain and support with accurate records of sales activities, member interactions, and requests in TEN Maid and TTS.

**Customer Relationship Management**:

- Serve as a secondary point of contact for members addressing their queries, providing information, and offering personalized assistance.
- Coordinate with other departments to fulfill member requests and ensure smooth execution of travel arrangements.
- Follow up with members to gather feedback, address concerns, and maintain strong relationships.

**Sales Support**:

- Collaborate with the sales team to develop sales strategies, identify potential leads, and nurture member relationships.
- Assist in the preparation of sales presentations and promotional materials for Private travel products and services.
- Support with research on market trends, competitors, and customer preferences to assist sales initiatives.

**Operational Support**:

- Work closely with operations teams to coordinate logistics, accommodations, and activities for travel itineraries.
- Ensure all travel arrangements adhere to company standards and meet the expectations of luxury clientele.
- Handle any issues or emergencies that may arise during member travel, providing timely solutions and assistance.

**Product Knowledge and Training**:

- Stay updated on the latest trends, destinations, and luxury travel experiences to effectively promote and sell products.
- Attend training and support to sales team members on product features, selling techniques, and customer service best practices.

**Requirements**:
**Behavioral Expectations**:
As Sales Support for Private Travel, you will be expected to role model the behaviors associated with our values: Member Focused, Trustworthy, and Pioneering. This means approaching your work every day with a positive, solution-oriented, and supportive attitude.

**Knowledge, Skills & Abilities**
- Must have proven experience in sales support, customer service, or administrative roles, supporting luxury or high-end travel service
- Experience working with VIP or high-net-worth clients is an added advantage.
- Comprehensive knowledge of luxury travel products, destinations, and current travel trends.
- Strong communication skills with the ability to interact confidently with high-net-worth individuals and VIP members.
- Excellent organisational skills and attention to detail to manage multiple tasks and priorities effectively.
- Proficiency in CRM software, Microsoft Office Suite, and other relevant business tools.
- Passion for luxury travel and a deep understanding of luxury lifestyle preferences and trends.
- Ability to work independently as well as part of a team in a fast-paced and dynamic environment.
- Flexibility to adapt to changing priorities and willingness to take on additional responsibilities as needed.

**Benefits**

Our people are at the heart of the business and we have a culture of recognition and reward - both through regular appraisals but also annual Extra Mile Awards where we celebrate those who have gone that extra mile in their role. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way in supporting development.

**All our employees also enjoy a range of benefits**:

- Offer flexible work arrangements including Hybrid work possibilities
- Annual Leave of 20 days per annum and then an additional 3 extra days of annual leave in their third year.
- One (1) month paid Sabbatical after 5 years of Service, without tapping into annual leave
- We also offer a company contribution towards medical aid, transport home for those working a late shift (applies to those who don't have a car).
- ICAS Employee Health and Wellness (EHWP) services which are confidential and free for all employees to use.
- Access to lots of great travel and entertainme

  • German Speaking

    6 days ago

    Cape Town, South Africa HR SUPPORT Full time

    **Job Title**:_**German speaking**_ **IT Customer Support Specialist** **Westlake, Cape Town** **Salary above market related** **Message from our client**: We are a Cape Town based Start Up, providing business services to international clients. We have ambitious growth expectations, as we operate in the exciting and fast-growing field of online learning....

  • Accounting Specialist

    3 weeks ago

    Cape Town, Western Cape, South Africa CA Support Full time

    Job Title: Accounting SpecialistWe are seeking an experienced Accounting Specialist to join our team at CA Support. This role is responsible for setting up and maintaining consignment accounts for our business operations abroad. The ideal candidate will have a strong background in accounting, with experience in consignment accounting, cost chains, and...

  • Sales Support Specialist

    7 days ago

    Cape Town, South Africa Graduate Placements Full time

    Our client in Financial Services is looking for an organized, efficient Sales Support Specialist to be responsible for administrative duties and assisting the sales team in gaining and keeping customers. Responsibilities include tracking sales leads, managing the onboarding of new private and corporate clients, providing customer service, and managing...

  • Sales Support Specialist

    2 weeks ago

    Cape Town, Western Cape, South Africa Placement Dynamics Full time

    Job OverviewPlacement Dynamics is a Wholesaler and retailer of automotive replacement parts seeking an experienced Sales Support Specialist to join their team at their Maitland branch in Cape Town.

  • Project Support Specialist

    2 weeks ago

    Cape Town, Western Cape, South Africa CA Support Full time

    Company OverviewCA Support is a leading provider of innovative solutions for project management and administration.">SalaryWe offer a competitive salary package, including an estimated $62,000 per year, to attract and retain top talent in the industry.

  • Sales Support Specialist

    6 months ago

    Cape Town, South Africa Black Pen Recruitment Full time

    **Job Title**: Sales Support Specialist (Asset Management/Finance/Inbound Sales) **Start Date**: As Soon As Possible **Location**: South Africa **Job Type**: Full Time | Remote **Salary**: Market Related **Requirements**: - Bachelor's degree in business - Experience with CRM software or similar platform (advantageous) - Prior B2B sales success -...

  • Recruitment Specialist

    2 weeks ago

    Cape Town, South Africa The Sales Centre Co. Full time

    **Job Description: Recruitment Specialist at The Sales Centre Co.**: **Start Date**: Jan 2025 **Contract**: Full Time **Pay**: ZAR 14,500 per month plus uncapped commission We are seeking a dedicated Internal Recruiter to join our team at The Sales Centre Co. In this role, you will be responsible for sourcing, attracting, and hiring top talent to support...

  • Geographic Sales Support Specialist

    2 weeks ago

    Cape Town, Western Cape, South Africa West Coast Personnel Full time

    Key ResponsibilitiesThe successful Geographic Sales Support Specialist will be responsible for supporting the external sales team by serving as the primary point of contact for pre-defined geographic locations. You will work closely with the accounts department to ensure effective management of customer credit accounts and provide general product information...

  • Sales Team Support Specialist

    2 weeks ago

    Cape Town, Western Cape, South Africa La'Granson International Full time

    At La'Granson International, we're seeking a skilled Sales Team Support Specialist to join our team. As a key member of our sales team, you'll play a vital role in supporting our sales professionals and contributing to the success of our business.About the RoleThis is a fantastic opportunity for someone who enjoys working in a fast-paced environment and is...

  • Senior Quality Assurance Specialist

    2 weeks ago

    Cape Town, Western Cape, South Africa CA Support Full time

    CA Support is seeking a Senior Quality Assurance Specialist to join our team. The ideal candidate will have experience in testing and verification of software applications.About CA SupportWe are a leading provider of technical support services. Our mission is to deliver exceptional service to our clients while continuously improving our processes.Job...

  • Sales Support and Administration

    7 months ago

    Cape Town, South Africa Winfar Surgical Full time

    Sales support specialist Are you a proactive and detail-oriented individual with a passion for customer service? We are seeking a Sales Support Specialist to join our dynamic team. As a Sales Support Specialist, you’ll play a crucial role in ensuring smooth operations and excellent customer experiences. **Responsibilities**:1. Order management**: Process...

  • German Speaking Customer Support Specialist

    3 days ago

    Cape Town, South Africa HR Support Full time

    **Duties & Responsibilities** - Liaise with other departments within the company as required to ensure accurate responses are provided to both customers and team members. - Ensure any required actions are quickly and accurately taken relating to the nature of the correspondence. - Ensure all required systems are kept updated with details of the customer’s...

  • Automotive Sales Support Specialist

    2 months ago

    Cape Town, Western Cape, South Africa SPILASTYLE CC Full time

    We are seeking a highly skilled Automotive Sales Support Specialist to join our team at SPILASTYLE CC. This is an exciting opportunity for an experienced Sales and Operations Coordinator to take on a challenging role in our Maitland branch.Key Responsibilities:Assist the Branch Manager with daily sales and client visits.Provide exceptional telephonic, email,...

  • Payroll Sales and Support Specialist

    3 weeks ago

    Cape Town, Western Cape, South Africa Red Rock Recruitment Full time

    At Red Rock Recruitment, we are seeking a skilled Payroll Sales and Support specialist to join our team. This role offers a competitive salary of approximately $60,000 per annum, depending on location.Job DescriptionThe successful candidate will be responsible for selling Sage Payroll products to clients and providing exceptional support with payroll...

  • Head of Sales

    7 months ago

    Cape Town, South Africa The Sales Barn Full time

    Our client is looking for a Head of Sales (Telesales) to drive the growth in their business. They are looking for someone who operates with honesty, integrity and consistency. Someone who is great at reading metrics, implementing solutions and are analytical and metrics-driven. This is a senior position and requires extensive experience in telesales,...

  • Technical Sales Support Specialist

    1 month ago

    Cape Town, Western Cape, South Africa Callforce Direct Full time

    At Callforce Direct, we are seeking a skilled Technical Sales Support Specialist to join our international sales team. The successful candidate will provide top-notch support to our global customers, possessing strong English communication skills, a customer-centric attitude, and the ability to handle multiple tasks in a fast-paced environment.Key...

  • Automotive Sales Support Specialist

    2 weeks ago

    Cape Town, Western Cape, South Africa SPILASTYLE CC Full time

    We are seeking a highly skilled Automotive Sales Support Specialist to join our team at SPILASTYLE CC in Maitland, Cape Town.About the Role:The ideal candidate will have experience in sales processing and pricing, as well as excellent communication skills and the ability to work in a computerized environment. They will be responsible for assisting the Branch...

  • Sales Lead Generator

    7 months ago

    Cape Town, South Africa MADjozi Outsourced Sales Full time

    **Join Our Dynamic Sales Team and Shape the Future of Sales!** Are you eager to unleash your potential and make a meaningful impact, all from the comfort of your own home? We're looking for passionate individuals to join our elite sales force! As an outsourced sales company, we specialize in empowering small business owners to thrive, and we're counting on...

  • Administrative Support Specialist

    2 weeks ago

    Cape Town, Western Cape, South Africa West Coast Personnel Full time

    Job OverviewWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at West Coast Personnel. This role involves providing exceptional administrative support to our management team, ensuring the smooth operation of our office.As an Administrative Support Specialist, you will be responsible for handling...

  • Accounts Receivable Specialist

    2 weeks ago

    Cape Town, Western Cape, South Africa CA Support Full time

    Job Overview:CA Support is a leading provider of financial services, and we are currently seeking an experienced Debtors Clerk to join our team. The successful candidate will be responsible for processing sales invoices and credits, following up on sales orders and stock updates, and maintaining accurate records.To be successful in this role, you will need...