IT Site Coordinator

3 weeks ago


Cape Town, South Africa Faurecia Full time

**Site IT Coordinator**:
***:
Reports To : IT area manager

**Description**:
Forvia is looking for a Site IT Coordinator to be based at Cape Town.

The role of a Site IT Coordinator is to maintain the relationship between GIS and the site by assuring that the users are receiving the agreed service from GIS.

The main missions of the role are to:

- Manage the site's support with GIS: track the consistent performance of the system, ensure its functionality and direct its day to day utilization and upkeep.
- Manage IT graduates on-site concerning training, skills, objectives and results
- With the validation of GIS, carry out the following tasks:

- Give technical and functional first line support.
- Give techical and functional second level support to the users.
- Assuming the resolution of all kind of IT incidents reported by the users.
- Support of Shop Floor systems up to 2nd level.
- Develop and track Disaster Recovery and backup plans for critical hardware and software systems to support the business.
- Report status on a monthly basis: create "dashboard/important indicators" and "important events" of the site, to share with the IT Manager and IT Area Manger; integrate into monthly "Action Plan" meeting in coordination with IT Manager and IT Area Manger.
- Monitor all critical systems, both on hardware and software level. React to problems to protect the site against preventable failures.
- Lead IT operational planning and projects related to IT infrastructure

**Qualifications**:

- Bachelor's degree with specialisation in Information Technology or more than 5 years IT administration experience
- Ability to communicate and to negotiate
- Industry related qualifications like SQL DBA,MCP,MCSE,A+, N+, CCNA
- Project Management

**Experience in the following will be advantageous**:

- Vmware
- Lenovo Servers (Raid Configurations,Support and Installations)
- Networking like Cisco Equipment (Vlan's etc.)
- Active Directory (DHCP,DNS)
- Support skills in MES and TCO systems.
- Monitoring Systems


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