IT Site Coordinator

5 months ago

Cape Town, South Africa Scatec Full time

Overview:
Want to join a frontrunner in renewable energy that is actively seeking early entry into new markets globally? Since the establishment in 2007, Scatec has acquired extensive knowledge and experience in developing, building and operating solar, wind and hydro power plants and storage solutions. Driven by our company values and competent global workforce, we aim to deliver competitive and sustainable renewable energy globally; protect our environment and improve quality of life through innovative integration of technology; and create shareholder value. We are present on four continents and are headquartered in Oslo, Norway.

**Main purpose of position**
Currently we are looking for an IT Coordinator (12 month contract) for all Site related projects to be based within sub-Sahara Africa for all site related projects to be part of our global team working together towards our vision - Improving our future. Perform a variety of simple and complex information technology coordinating, troubleshooting and analytical duties to ensure smooth delivery of IT services at Scatec sites. Coordinate, assist, and train end users to operate computer hardware, software, and peripherals within Scatec. Extensive travel will be required. Cape Town will be the home base for the IT Coordinator.

**Main responsibilities**
- Contact person for IT related issues in Scatec plant and construction sites
- Install, configure, and maintain IT equipment
- Create user accounts in various Scatec systems and assign licenses and permissions
- Set up computers for new users and provide technology training to new users
- Provide 1st and 2nd line support to end-users
- Setup, config and maintenance of printers and multifunction machines
- Ensure tickets are created and followed up on IT service desk ticketing system
- Troubleshoot CPE devices, routers and Wi-Fi extenders to resolve site network connectivity issues
- Ensure compliant use of IT equipment (i.e., mobile phones, laptops, conferencing rooms)
- Maintain IT service support best practices and follow the necessary security policies and procedures
- Ensure proper documentation of all IT assets at Scatec sites.

**Qualifications and competencies**
- Diploma in IT or related field (Information Technology, Systems Support, Communication Networks)
- CompTIA A+ and N+ or Microsoft Certified IT Professional (MCITP), AZURE Foundation preferred, SharePoint, Office 365 certification advantage
- Minimum 5 years’ experience in a similar position with 1st & 2nd Line support experience
- Knowledge of computer networks, including TCP/IP, DNS, DHCP, and VPN.
- IT Security (Firewalls, software services and security policy)
- Independent, proactive & resilient to IT site/field support
- General work ethic of trust, honesty, integrity, punctuality, and diligence

**Personal characteristics**

It is part of every employee’s term of reference to contribute to Scatec's vision: Improving our Future and adhere to our company values which are:

- ** Predictable**: demonstrate clear communication and listening skills, shares information in an open and honest way
- ** Driving results**:demonstrate determination, pro-activeness, can prioritize and work independently
- ** Changemaker**:demonstrate entrepreneurship, can challenge, fast learner, take initiates and adjust
- ** Working together**:demonstrate teamwork, shares responsibilities, can compromise, has a can-do attitude

**For this role we also expect**
- An ability to learn new technologies quickly
- Strong reporting and documentation skills
- Proactive thinker energized to solve challenges
- Active participation in Scatec's Global IT team
- Excellent communication skills, both oral and written
- Regular and timely communication of request/incident status
- Ability to translate technical issues and concepts into business language

**Additional information**:

- Willing to travel extensively both domestically within Africa and internationally to 3rd world countries
- Must have valid driver’s license and passport
- Must be able to work in an open plan environment
- Must be able to work extended hours when required
- Business Savvy and an Influencer in being able to demonstrate credibility and responding convincingly to challenges

**We offer**
Scatec is an exciting, innovative, and ambitious company operating in a growing industry. We offer a challenging and interesting position where you will be part of a flexible, diverse, and truly international working environment consisting of highly competent and committed colleagues with a positive drive to make a difference.

Scatec is an equal opportunity employer and values diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need.

Applications will be proc

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