Product Administrator

3 days ago

Cape Town, South Africa Pearson Full time

Overview

At Pearson South Africa, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.

The Pearson Phahamisa Product Team is looking to add a passionate **Product Administrator** to its Admin team based in Cape Town, South Africa. The role will be focused on one of our highest priority projects, Phoenix 3000, which will be both customer-facing (Pearson internal customer) and external facing (vendors). You will work closely with our internal stakeholders and cross-functional teams including content development, editorial, design & digital development, content management and others. As Product Administrator you will be responsible for the following tasks, which may vary on a day-to-day basis.

**Responsibilities**:
**Product development support**
- Drive and track the process of onboarding vendors onto the Pearson system by following Pearson procurement processes.
- Quality assurance of files and briefing documents to be sent to and from vendors.
- Follow a procedure checklist.
- Tracking and following up on outstanding files with the team members to be delivered as per agreed upon deadlines.
- Transferring of files to and from servers, for example the local Pearson file server, SFTP and SharePoint.
- Share PDFs, images and any other replacement files/content with Content Liaisons.
- Receive files from Content Liaisons, and upload to the server directory.
- Establish a good working relationship with all Pearson Africa teams as well as external vendors contracted to the project.
- Build and maintain effective working relationships with a range of project stakeholders, understanding their needs and goals and deliver on schedule and to scope.
- General project admin support for project Phoenix 3000 including keeping project documents, logs and registers up to date.

**Content Management support**
- Collaborate with the QA Testing & Content Management teams to ensure that all necessary final files are supplied, ready to be archived.
- Revise and refine final files in response to QA Testing feedback before submitting for re-testing and archiving.
- Collaborate with Content Management team to clean up the server directory and SharePoint after the files are re-archived.
- Manage files and folders in the Phoenix 3000 and other Microsoft Teams and SharePoint locations, as required.

**Reporting Requirements**
- Update and Extract project reports from project tracking tools at an ISBN level and share with project stakeholders on a weekly, monthly or ad hoc basis.
- Use the agreed upon project tools to update and showcase continuous data / input from the vendors.

**Key must haves**:
Microsoft Office incl. Teams, Planner & Sharepoint

Jira

Knowledge of Bookmaster

Knowledge of archiving, identifying, and retrieving product files and components

Adobe Creative Cloud knowledge a plus

Qualification - Diploma

**Job**: PRODUCT MANAGEMENT

**Organization**: International

**Schedule**: FULL\_TIME

**Req ID**: 5628

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