Finance Administrator

8 months ago

Cape Town, South Africa PULLMAN Full time

**Company Description**
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
**Job Description** Scope of Position**

The** **Finance Administrator reports to the Financial Controller and will support the functions of Income Audit, Accounts Receivable, Accounts Payables and Purchasing. The role provides an opportunity to experience a wide range of functions within a hotel finance department, allowing for exciting development opportunities in the future.

**Specific Responsibilities**
- Review and audit all revenue transactions, including room sales, food and beverage sales, and other miscellaneous revenue.
- Reconcile accounts receivable, accounts payable, and other financial accounts.
- Investigate any discrepancies and take corrective action as needed.
- Identify and implement ways to improve the hotel's revenue controls.
- Prepare and submit reports to the Director of Finance and other hotel management on the results of the income audit.
- Stay up-to-date on the latest auditing trends and best practices.
- Receive, process, distribute and follow-up on payment of invoices for guests, vendors, and other customers.
- Posting of Payments received, including reconciling of daily credit cards.
- Receive, process, verify, and reconcile invoices to complete Accounts Payable.
- Place orders and track deliveries.
- Receive goods and supplies delivered to the hotel.
- Complete administration linking Purchasing and Receiving to Accounts Payable.

**Talent and Culture Responsibilities**
- Assist the (Department) Management Team in the following:

- Establish on-going On Job Training Programs within the department to meet Brand and Service Standards. Use Department Procedure Manuals as a base for all service procedures training.
- Induct new staff into the team, department and Hotel in the first week of their employment following guidelines. Ensure that all staff under your control carry out their duties in accordance with the Brand and Service Standards and Procedures Manuals.
- Effectively use the guest feedback to improve product and service delivery
- Openly communicate with staff ensuring regular briefings occur and all relevant information is passed on.

**Health & Safety**
- Notify your Manager of any reason you may not be capable of performing your tasks safely.
- Participate in workplace consultation on matters pertaining to Workplace Health and Safety, as per the hotels agreed arrangements.
- Comply with safe work practices by following Accor Health, Safety and Environment policies, including the use of safe manual handling techniques, safe use of hazardous chemicals and machinery, working at heights procedures, using protective clothing and safety equipment where available and necessary, maintaining a clean, tidy work environment, and any other safety practice promoted and required by the Hotel.
- Ensure all equipment is kept in good working order and used only for the purpose for which it was intended.
- Attend and actively participate in all WH&S training required of you by the Hotel.
- Report any health or safety hazards, incidents and injuries to your Manager/Supervisor or Manager on Duty as soon as possible. Hazards may include unsafe working conditions, equipment and machinery faults or damage, and other housekeeping or maintenance needs that may affect the safety or any person/s at the Hotel. Ensure that the appropriate documentation is completed correctly, such as the Injury / Incident Form.
- Participate and contribute to the risk assessment process when requested by your Supervisor/Manager.
- Work cohesively in conjunction with the hotel’s rehabilitation program, as required.
- Maintain standards of hygiene for food handling and presentation as prescribed by council / legislative regulations.
- Be fully conversant with departmental fire and evacuation procedures.

**Systems & Procedures**
- Log and inform your Manager of any system problems. Suggest any improvements that could be made to improve existing systems and procedures.
- Follow policies and procedures outlined in the Accor Brand Standards Manual, Departmental Service Standards / Procedures Manual and Accor Policy Manuals.
- Complete all duties, and ensure a concise hand over.

**Customer Relations**
- Provide efficient, friendly and professional service to all guests.
- Lead by example when attending to guest requests. Show efficiency in constantly striving to provide Total Customer Satisfaction.
- Take initiative to ensure that interactions with our customers (internal or external) are positive and productive, call the Manager on Duty if difficulties arise.
- Work together with trust so that colleagues and management meet the goals of the department/Hotel.
- Treat cus

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