Account Manager

2 weeks ago

Tzaneen, South Africa Lurika Consulting Full time

**Position**

**ACCOUNTS MANAGER X2**
Location**:Tzaneen, Limpopo**
Type**:Permanent**
Start Date**:8 January 2024**

**Company/ Our client**

**About the role**

**Key Responsibilities**
- Building and maintaining strong relationships with clients, understanding their needs, and expectations working towards project goals and objectives
- Manage client accounts - Work closely with the operations managers to manage timelines, budgets, resource requirements, deliverable outlines, risk, progress, and stakeholder feed
- back - Work sessions
- Facilitate work sessions with the client to demonstrate standard product functionality
- Scoping sessions - Facilitate process flow scoping sessions with the client to determine deliverables, compile scope and business rule documentation
- Collaboration with internal teams
- Facilitate Internal discussion and feedback sessions with project and development teams
- Basic development - Tec stack basic development, internal training, and support will be pro
- vided
- Internal Testing - Facilitate internal testing to ensure project deliverables are met at the required standards
- Training - Assist with internal and client training regarding client database functionality
- Implementation - Facilitate on-site modular and functionality implementation
- Support queries - Assist the support team to resolve support queries from Implemented modules
- Weekly catch-up meetings with all role players involved in the current implementation process

**Key Measurables**
- Manage Project Hours (Budgeted, quoted, and non-billable)
- Monthly client billing and user license recons finalised on time
- Client Business needs analysed and implemented in project solutions
- Report project progress to management and client (Timeline and sprint progress)
- Management support, effective teamwork, and communication
- Documented module business rules & how to guide

**Knowledge, Skills & Personal Attributes**
- Exceptional written & verbal communication skills
- Excellent analytical and problem-solving skills
- Advance Excel Skills
- Proficient with Microsoft Office Suite or related software
- Self-disciplined
- Good planning skills
- Attention to detail
- Proficient in Afrikaans and English
- Efficient in project management using agile and scrum methodologies

**Qualifications**
- Bachelor's degree or Diploma in Project Management, Agri-Business Management, Business Analyst, or related field.
- 1-2 years of work experience in the relevant field.
- Knowledge of the farming industry would be advantageous but not required.

**Package and Remuneration**

R20k - R25k Including benefits

**Job Types**: Full-time, Permanent

**Salary**: R20,000.00 - R25,000.00 per month

Ability to commute/relocate:

- Tzaneen, Limpopo: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma (preferred)

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