Senior Housekeeper/ Manager

3 months ago


Hoedspruit, South Africa HotelJobs.co.za Full time

**Hospitality and Outdoor - New Vacancy - Senior Housekeeper/ Manager**

**Hoedspruit, Limpopo**

**Requirements**:

- Minimum 2 -3 years housekeeping experience in a 5-star lodge environment.
- Stock Control Experience.
- Room Division or Front of House Experience - a plus.

**Description**
- To maintain high standards of cleanliness and attention to detail in guest accommodation - expect what you inspect - guest’s rooms to be checked daily.
- To maintain high standard of cleanliness and attention to detail in all guest areas.
- Maintenance service requirements are recorded and reported immediately to the Maintenance Assistant.
- Pest Control.
- To supervise and control the laundry operation in accordance with established methods.
- Ensure the guest laundry is collected, washed carefully and returned.
- Daily Lodge laundry.
- Daily staff laundry.
- Control housekeeping expenditure.
- Purchasing and price control to enable stock counts to be calculated at current prices.
- Monitor stock control systems of personal bars in guest’s rooms, linen, guest’s amenities and cleaning materials.
- Monthly stock takes of personal bars in guest’s rooms, housekeeping consumables and linen.
- Price updates, GRV’s and Budget control.
- Management of the Housekeeping Team.
- Inspire, stimulate and lead the team.
- Develop your teams and individuals.
- Ensure the right people are in the right positions.
- Ensure your team is guest focused.
- Recognize great guest feedback and deal with negative guest feedback constructively.
- All staff to be trained in their areas of responsibility and to attend regular training workshops.
- Manage Performance.
- Manage the team’s leave cycle and annual leave;
- Assisting at Front of House during guest’s arrivals or departures or Lodge Site Inspections - Show Time.
- Hosting of Guest.

**Package on offer**
- Monthly package
- negotiable depending on experience and qualifications;
- Live-in position with meals on duty.
- Pension fund.
- Staff Lodge Nights.
- Work cycle - 21 days - 7 days off.
- Annual leave - 15 days.


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