Housekeeping Operations Manager

2 weeks ago


Hoedspruit, South Africa Bright Placements Full time

Job Summary



Bright Placements is seeking a seasoned professional to lead our housekeeping team at a prestigious 5-star game lodge. As the Head of Housekeeping, you will oversee all aspects of guest accommodations and public areas, ensuring an exceptional level of service and comfort for our guests.



Key Responsibilities:


  • Housekeeping Operations: Manage and coordinate housekeeping activities to maintain high standards of cleanliness and hygiene.
  • Team Leadership: Train, supervise, and motivate housekeeping staff to deliver excellent service.
  • Quality Control: Conduct regular inspections of guest rooms and public areas to ensure adherence to 5-star standards.
  • Process Development: Develop and implement housekeeping procedures and policies.
  • Inventory Management: Manage inventory of cleaning supplies and equipment, ensuring cost control and budget adherence.
  • Collaboration: Collaborate with other departments to enhance the guest experience.
  • Guest Service: Address guest concerns and feedback promptly and professionally.


Requirements:


  • Experience: Previous experience in a housekeeping management role, preferably in a luxury hotel or lodge.
  • Leadership Skills: Strong leadership and team management skills.
  • Attention to Detail: Excellent attention to detail and a passion for maintaining high standards.
  • Flexibility: Ability to work flexible hours, including weekends and holidays.
  • Communication Skills: Strong communication and interpersonal skills.
  • Health and Safety: Knowledge of health and safety regulations.
  • Software Proficiency: Proficiency in housekeeping management software is a plus.


About Bright Placements:



Bright Placements is a leading recruitment agency specializing in hospitality and tourism. We are committed to providing exceptional service to our clients and candidates.



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