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Relationship Manager

6 months ago

Pietermaritzburg, South Africa Santam Full time

Who are we?
Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred on our delivery of Insurance Good and Proper. What will you do?
The relationship manager will be responsible for promoting new and maintaining existing business by serving as a proactive relationship manager for assigned accounts. Coordinates marketing, sales and support services for assigned accounts to enhance existing relationships and develop new ones. The relationship manager should further insure successful implementation and management of short term initiatives. This job is focused on the retention and profitable growth of allocated broker portfolios through developing and management of strong relationships with intermediaries and internal business partners. What will make you successful in this role?
upporting Santam sales strategy & business plan in line with the regions Targets.
Establish and manage strong relationships with brokers including business managers.
Growth and profitability of allocated broker portfolio.
Working with brokers in developing a business plan to grow business.
Assist in identifying new potential brokers and opportunities for business growth.
Awareness of competition and market information.
Facilitating the sales process and ensure that brokers deal with correct channels.
Facilitating sale of quotes.
Monthly analysis of figures down to broker level.
Reporting at Broker Services regional meetings.
People management (service consultants). Qualifications and Experience
Completed GR12
Short term insurance related qualification or COP certification
FAIS credits (commercial and personal lines)
RE 5 certification
Valid driver’s license
At least 5 years personal lines and commercial experience in an operational environment
Experience in maintaining and growing a profitable portfolio of commercial and personal insurance Core Competencies
Cultivates innovation - Contributing through others
Customer focus - Contributing through others
Drives results - Contributing through others
Collaborates - Contributing through others
Being resilient - Contributing through others Personal Attribute
Business insight - Contributing through others
Interpersonal savvy - Contributing through others
Decision quality - Contributing through others
Plans and aligns - Contributing through others Build a successful career with us
We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters - Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development. Turnaround time
The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.