Sales Specialist

4 months ago

Cape Town, South Africa Marriott International, Inc Full time

**Job Number** 24078419

**Job Category** Sales & Marketing

**Location** The Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**JOB SUMMARY**

The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day to day activities related to sales with a focus on building long-term, value based customer relationships that enable achievement of sales objectives in the MICE (Meetings, Incentives, Conference, Event) group segment whilst achieving Sales Goals.

**Required Experience & Qualifications**
- A recognized Sales Qualification
- Preferably 3 - 5 years’ experience in a similar position
- Previous MICE position and knowledge of the segment
- Excellent oral and written communication skills
- Interpersonal competences and presentation skills
- Results oriented and able to meet deadlines
- Efficient in time management and can work without supervision
- The ability to interact, guide and motivate staff on all levels to be in a position to deliver exceptional service.
- Professional disposition and positive attitude
- Ability to work within a pressurized environment
- Proactive, self-motivated Individual with good professional work ethic.
- Good interpersonal skills and communication, guest centric
- Excellent communication and interpersonal skills.
- Strong planning and organizing skills
- Good conflict resolution and problem solving skills
- Attention to detail and strong administrative skills
- Results and deadline driven
- Ability to work methodical and systematic
- Ability to use Initiative and be proactive
- Ability to work without supervision and within a team
- Diligence, attention to detail and proactive with the ability to use initiative and work unsupervised is essential.
- Ability to converse and speak the English language in a professional manner.

**Key Responsibilities**
- Develop and implement sales strategies
- Assist in achieving segment revenue goals and property revenue goals
- Plan, organize and manage all sales activities
- Identify, analyze and implement new methods and techniques to determine sales growth
- Analyse the company's sales policies and recommend proper improvements and changes
- Build and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips and trade shows etc.
- Achieve sales budgets
- Understands the overall market - competitor’s strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Maintains high performance levels under pressure or when experiencing changes or challenges in the workplace.
- Actively participates as a member of a team to move team toward the completion of goals.
- Sets a positive example
- Builds, directs, manages, and ensures implementation and effectiveness of MICE strategies throughout the year.
- Maintains and develops relationships between client and property through the MICE segment
- Creates and inspires existing clients and new business clients to make use of local and international properties
- Contracting and negotiating processes are followed and extreme care is exercised when dealing with all clients
- Reporting and administration
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

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