![Boldr](https://media.trabajo.org/img/noimg.jpg)
Customer Experience Associate
2 weeks ago
WHAT IS YOUR ROLE
The Customer Experience Associate is responsible for providing exceptional customer service and
support to customers of the company. This role involves assisting customers with inquiries, resolving
issues, and providing information about the company's products and services.
WHY DO WE WANT YOU
We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve
our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110%
in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and
Authentic.
WHAT WILL YOU DO
- Anticipate customers’ needs and communicate proactively
- Quickly, thoroughly, and creatively solve problems for customers
- Investigate deliveries, transactions, and experiences that don't go 100% as planned
- Track and research shipments; contact carriers to resolve delivery issues
- Guide customers through product questions, assembly instructions, and warranty troubleshooting
- Provide advice with design and selecting the perfect product
WHAT WE’LL LIKE ABOUT YOU
YOU ARE
- Curious and authentic, just like us #beboldr
- An analytical and critical thinker, with an eye for even the most minute of details
- Passionate about client satisfaction
**Requirements**:
YOU HAVE
- Excellent written and verbal communications
- Exceptional attention to detail
- Ability to solve problems under pressure while remaining calm, friendly, and proactive
- Comfortable working in a fast-paced start-up where processes change fast
- Previous experience in a customer service or similar role
**Benefits**
Salary and Benefits
-
Customer Experience Associate
4 days ago
Cape Town, Western Cape, South Africa Boldr Full timeWHAT IS YOUR ROLEThe Customer Experience Associate is responsible for providing exceptional customer service andsupport to customers of the company. This role involves assisting customers with inquiries, resolvingissues, and providing information about the company's products and services.WHY DO WE WANT YOUWe are currently looking for impact-driven...
-
Cape Town, Western Cape, South Africa Language Recruiters Full timeHow would you feel if your office was just a breath away from beaches with crystal-clear waters? If you are fluent in Dutch and are fascinated by all advances in broadband technology, then this Dutch speaking Customer Experience Associate job in Cape Town, South Africa could be perfect for youJoin a team dedicated to providing top customer experience, while...
-
Customer Success Associate
6 days ago
Cape Town, South Africa Aerobotics Full time**Customer Success Associate** We are looking for a **Customer Success Associate** to join our Customer Success Team in **Cape Town.** **About Aerobotics** Our mission is to provide intelligent tools to feed the world. We do this by providing tree and fruit insights to growers in 18 countries around the world, enabled by drone imagery and artificial...
-
Customer Compliance Associate
3 weeks ago
Cape Town, South Africa Biocair Full time**Customer Compliance Associate Remote** **Biocair is an expert in temperature-controlled life sciences logistics, having been providing pharmaceutical professionals, researchers and scientists with industry-leading cold chain solutions for over 35 years. We move time and temperature sensitive shipments which really make a difference to people’s lives be...
-
Customer Service Associate
4 days ago
Cape Town, Western Cape, South Africa Amazon Development Centre (South Africa) (Proprietary) Limited Full timeWhat qualifications do we need from you? Minimum age: 18 years old Have the right to work in South Africa Strong communication skills in English (both written and oral fluency) Experience working with a computer The availability to work varying shifts from Monday to Sunday operating within 24 hours Willingness and ability to work in rotating shifts (i.e....
-
Customer Service Associate
4 days ago
Cape Town, Western Cape, South Africa Amazon Full timeRole:Seasonal Customer Service AssociateJob Type:Seasonal 3 months Contract- Pay Rate:R 67.35 per hour- Location:Cape Town Onsite Our mission at Amazon is to be Earth's most customercentric company, and our awardwinning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our energy, and that's why...
-
Customer Service Associate
4 days ago
Cape Town, Western Cape, South Africa beBee Professionals Full timebeBee Professionals is looking for a Customer Service Associate to join our team in Cape Town.The successful candidate will be responsible for providing excellent customer service to our clients, responding to inquiries, resolving customer complaints, and providing general information about our products and services.The ideal candidate should have: A minimum...
-
Customer Service Associate
2 months ago
Cape Town, South Africa Surgo HR & Training Full timeOur client is looking for a Customer Service Associate to join their growing team. **Essential Functions**: Create claim in claims system based on information gathered from customers for Auto and Property Receive and establish new reported losses from customers Ensure to enter/log information into the claims system Ensure to obtain all needed...
-
Customer Success Associate
4 days ago
Cape Town, Western Cape, South Africa Meltwater Group Full timeDescriptionWhat You'll DoOur Customer Success Associate will collect and evaluate information available publicly using Meltwater's proprietary software technology. Using this information, the Customer Success Associate will collate key insights which inform our B2B clients' decision-making across a range of industries including government, education, retail,...
-
Customer Compliance Associate
4 days ago
Cape Town, Western Cape, South Africa Biocair Full timeCustomer Compliance Associate RemoteBiocair is an expert in temperature-controlled life sciences logistics, having been providing pharmaceutical professionals, researchers and scientists with industry-leading cold chain solutions for over 35 years. We move time and temperature sensitive shipments which really make a difference to people's lives be that...
-
Dutch Speaking Experience Associate Job
2 months ago
Cape Town, South Africa Language Recruiters Full timeAre you passionate about providing exceptional guest experiences? Do you have a knack for making people feel welcomed and valued? A renowned hospitality company in the stunning city of **Cape Town, South Africa** have an exciting new **job **opportunity for a **Dutch speaking Experience Associate** to join their team! If you are a people-oriented individual...
-
German Speaking Experience Associate Job
2 months ago
Cape Town, South Africa Language Recruiters Full timeAre you passionate about providing exceptional guest experiences? Do you have a knack for making people feel welcomed and valued? A renowned hospitality company in the stunning city of **Cape Town, South Africa** have an exciting new **job **opportunity for a **German speaking Experience Associate** to join their team! If you are a people-oriented individual...
-
Customer Service Associate
4 days ago
Cape Town, Western Cape, South Africa Invigor8 Innovative Social Transformation Full timeMy client is a global technology company focusing on e-commerce, cloud computing, online advertising, digital streaming and artificial intelligence. Their mission is to be the most customer-centric company world wide.The position is a Customer Service Associate. The incumbent must be a fluent French Linguist. This role is remote and requires working variable...
-
Customer Success Associate
4 days ago
Cape Town, Western Cape, South Africa Agfunder Full timeWe are looking for a Customer Success Associate to join our Customer Success Team in Cape Town.About AeroboticsOur mission is to provide intelligent tools to feed the world. We do this by providing tree and fruit insights to growers in 18 countries around the world, enabled by drone imagery and artificial intelligence.We have analysed over 280 million trees...
-
Customer Service Associate
4 days ago
Cape Town, Western Cape, South Africa Surgo HR & Training Full timeOur client is looking for a Customer Service Associate to join their growing team.Essential Functions:Create claim in claims system based on information gathered from customers for Auto and PropertyReceive and establish new reported losses from customersEnsure to enter/log information into the claims systemEnsure to obtain all needed information, quickly and...
-
Customer Service Associate
4 weeks ago
Cape Town, South Africa CallForce Full timeJoin our team of customer service associates within an award-winning employment experience & company culture, as we strive to create customer experience bliss!What You’ll be DoingDo you have a passion for helping others & ensuring peace of mind? In this role, you’ll work to resolve the customer’s issues swiftly & handling customer enquiries over email,...
-
Customer Service Associate
3 weeks ago
Cape Town, South Africa CallForce Full timeJoin our team of customer service associates within an award-winning employment experience & company culture, as we strive to create customer experience bliss!What You’ll be DoingDo you have a passion for helping others & ensuring peace of mind? In this role, you’ll work to resolve the customer’s issues swiftly & handling customer enquiries over email,...
-
Customer Success Associate
2 months ago
Cape Town, South Africa Meltwater Group Full time**Description** **What You’ll Do** Our Customer Success Associate will collect and evaluate information available publicly using Meltwater’s proprietary software technology. Using this information, the Customer Success Associate will collate key insights which inform our B2B clients’ decision-making across a range of industries including government,...
-
Customer Service Associate
4 days ago
Cape Town, Western Cape, South Africa Initiate international Full timeAre you passionate about sports and fluent in French? Do you thrive in a dynamic and fast-paced environment? Join our team in Cape Town as a Customer Service Associate specializing in French support for our exciting sports betting platformResponsibilities:- French Language Support: Assist Frenchspeaking customers with inquiries, accountrelated issues, and...
-
Customer Success Associate
2 weeks ago
Cape Town, South Africa dLocal Full time**Why you should join dLocal?** dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make...