Pa/ Receptionist
2 weeks ago
Midrand
Motor Dealer
Monday to Friday and Saturdays till 13h00
**PA/Reception Responsibilities**:
**Key Skills**:
Effective Business Writing
Discretion and trustworthiness
Flexibility and adaptability
Good oral and written communication skills
Organisational skills and the ability to multitask.
The ability to be proactive and take the initiative.
Attention to detail.
Communication skills
A knowledge of standard software packages
Problem solving
Diary Management
Prepare Agendas, Programmer, and recon Minutes of meetings.
Telephone Skills
Verbal Communication
Professionalism
Customer Focus
Organization
Handles Pressure
Supply Management
1. Answering and Screening Calls
Answering, screening, and transferring incoming calls to relevant personnel.
Taking messages.
**Acting as a first point of contact**: dealing with correspondence and phone calls
Hands-on experience with office equipment (e.g., printers)
Familiarity and knowledge on phone systems and switchboard operations
Operates The telecommunication system of the Company.
Inform visitors by answering or referring inquiries.
2. Handling Customer Complaints
Contacting customers and obtain required details from them.
Log an official complaint, send the complaint form to all relevant parties.
Sending customer complaints feedback to customers.
4. Welcoming Guests/Visitors
Servings guests by greeting, welcoming, directing them appropriately and offering refreshments.
Accepting courier parcels (including mail deliveries) and ensuring that relevant parties receive parcels.
Notifies company personal of visitor arrival.
5. Other
Maintains security and telecommunications system.
Contributes to team effort by accomplishing related results as needed.
Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
Typing, compiling, and preparing reports, presentations, and correspondence
Offering administrative support across all Departments within the Company.
Performing other clerical receptionist duties such as filing, photocopying, transcribing, and faxing.
Keeping a safe and clean reception area by complying with procedures, rules, and regulations.
Ensure that the reception area is always tidy and presentable.
Assist the Principal Dealer as and when required.
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