Creative Salon Coordinator

2 weeks ago


Johannesburg North, South Africa Natural Hair Lounge Full time

This is a key role for our salon, the individual in this role will be responsible for assisting management run the day-to-day business of the salon. Specifically, but not limited to;
- Guest scheduling appointments, guests checking in/out for services and/or retail sales.
- Log creative stylists tips and notes for appointments.
- Process payment at POS and updating appointments to reflect correct services and/or products purchased
- Creative Salon Coordinator acts as a liaison between the guest and the Creative Stylists.
- Offer clients refreshments during their appointments
- Understanding clients needs and assisting clients meet their hairneeds.
- Update calendar and schedule meetings.
- Contributing and promoting overall salon safety, quality guest services in a harmonious and tidy work environment with a wide variety of personality types.
- Responsible for the cleanliness of the salon and fair delegation of duties between all staff. Daily roster to be completed and signed off
- Creative Salon Coordinator performs the daily salon operations in accordance with the policies and procedures set forth by the management team
- Managing creative stylists and oversee daily operations.
- Identify and plan relevance required training for creative stylists.
- Responsible for capturing social media content in salon with customer consent.
- Responsible for weekly stock taking
- Keep accurate record on salon inventory and document inventory movement daily.
- Sort and package online orders according to daily order book.
- Maintain collection book and appointments.
- Book deliveries with courier
- Responsible for stock ordering from suppliers
- Responsible for all required management reports
- Responsible for ordering officw supplies

Experience and qualification
- Matric
- 2 years experience in a similar role
- Knowledge of salon appointment systems
- Strong organizational, written and verbal communication skills
- Exceptional customer service and people skills
- Possess a yes-can-do, team friendly attitude and takes direction well
- Love, love, love the beauty industry & project a professional and fashion-forward image
- Ability to multi-task in a fast-paced work environment
- Ability to manage a team and a team player
- Leadership skills

Key Attributes
- Punctual and professional.
- Ability to work in a fast-paced environment work with time constraints.
- Excellent interpersonal skills.
- Strong management and people skills.
- Good verbal communication.
- Proven work experience in a similar role.

Wage: Between R4 000,00 - R5000 (Subject to experienc) per month plus 5% commission for all products that you sell when client is checking out.

**Education**:

- Matric Certificate (required)

**Experience**:

- 2 years similar experience (required)

Pay: R4 000,00 - R5 000,00 per month

**Experience**:

- Salon Administration or Management Rol-: 2 years (required)

Application Deadline: 2024/06/05



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