Sales Support Administrator
1 day ago
Who we are
Safrican is a respected life insurer with a footprint in South Africa and a subsidiary in Eswatini. Safrican has over 2 million principle lives covered and more than 7 million lives assured, The Company has grown from strength to strength since 2004. Job Purpose: This position is accountable for the administrative support to sales teams, scheduling meetings on behalf of the manager, tracking quotes with Safrisk and building relationships with internal and external clients. Formal Qualifications:
Matric
Relevant National Diploma/Degree (Completed)
Minimum 5 Years scheme administrator experience Working Requirements and Knowledge:
MS Office & Excel Proficiency
Basic Insurance understanding
Product knowledge
Listening skills
Written and verbal communication skills (speaking knowledge of English and at least 2 other national African languages)
**Accuracy in Detail Key Responsibilities**: Management of New Business (Administrators, Group Schemes, Burial Societies) Installations, Renewals, Amendments and Terminations Ensure 100% adherence to all SOPS Ensuring that New Business take on requirements are adhered to Preparing our standard quote documents and sending them to clients and consultants Ensuring the quotes are sent to clients within the agreed SLA Ensure that work comply with set standards (100% Interaction logged timeously and accurately Ensuring client Membership Data has the following: Covers Benefit structure Id numbers Handle and resolve clients query within agreed timelines Client queries escalated to next level of expertise Identifying and reporting any suspicions activities Behavioural Competencies, Skills and attributes: Analysing of Data Relating and networking Adapting and responding to change Coping with pressures and setbacks Interpersonal sensitivity Client service orientation Decisiveness Pro-activity Teamwork
Our commitment to transformation
Safrican is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. Safrican Employment Equity plan and targets will be considered as part of the selection process.
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