Customer Support Analyst

As a Voice Analyst your role involves being able to present findings in an organized manner, both written and verbally and be able to support the development of improvement strategies on a regional and global level. **Key Responsibilities** - Through the effective management of key tools and functions in the MX Team, the VOC Manager will facilitate clear...

**Job Information** - Location- Cape Town- Salary- R450 000 - R640 000 p.a.- Job Type- Permanent- Education- Degree/Diploma- Experience- 3+ years- Reference- ASA23- - it.careers(at)goldmantech.co.za- Fax- 0866688041We have an amazing opportunity for an Application Support Analyst in Cape Town!! - Relevant and extensive experience of providing customer...

**Responsibilities**: **Hexagon** is looking for a Software Technical Support Analyst to join our team in South Africa Cape Town. If you are interested in taking your next professional challenge in a great multicultural environment, then look at the following opportunity! Main Responsibilities: - Works as part of a global team to support customers by...

The Support Analyst for Merchandising will participate in requirements analysis, solution mapping, configuration, testing, and documentation of the same, to address business requirements within the product scope according to Oracle best practices. The Support Analyst will provide effective maintenance and support for the Oracle Merch systems and its...

**Customer Success Analyst (Dutch-Speaking)** Are you ready to shape the future of the energy sector? Thrive in a fast-paced, dynamic environment? Your journey starts here! Come aboard a innovative team leading the charge in energy transformation. Our client is redefining EV fleet and battery storage solutions, empowering businesses to embrace...

Our client is a multidisciplinary strategy and management consulting powerhouse. With expertise spanning the public and private sectors, our client has been gaining trust from governments, international financial institutions, private clients, and investors from all over who look to us for support in designing, financing, and implementing strategies,...

I.T Support Desk Analyst:Our client, a growing Managed Service Provider company, is expanding to the Cape Town market with full-time opportunities for experienced IT Support Desk Analysts with customer call-center experience. This is an exciting position where new employees can expand their careers in IT, including substantial training and certifications...

We have an opportunity for a Senior Decision Support Analyst to join our Decision Support team. The purpose of the Senior Decision Support Analyst is to drive business value to our internal and external stakeholders, in order to optimize business decisions and processes, as well as train and mentor more junior team members. **Qualifications** - Degree in...

Ensure the reliability, security, and performance of the Postilion system for payment processing and related functions.Skills & Experience: Minimum 4 5 years experience as a Support Analyst in the payment industry, working on Postilion (required)SQL or PostgreSQL (required) Dynatrace, Elastic, Grafana and Prometheus, Cockroach DB (advantageous)Linux...

Ensure the reliability, security, and performance of the Postilion system for payment processing and related functions.Skills & Experience: Minimum 4 5 years experience as a Support Analyst in the payment industry, working on Postilion (required)SQL or PostgreSQL (required) Dynatrace, Elastic, Grafana and Prometheus, Cockroach DB (advantageous)Linux...

Ensure the reliability, security, and performance of the Postilion system for payment processing and related functions.Skills & Experience: Minimum 4 5 years experience as a Support Analyst in the payment industry, working on Postilion (required)SQL or PostgreSQL (required) Dynatrace, Elastic, Grafana and Prometheus, Cockroach DB (advantageous)Linux...

Hire Resolve's Client, a leading Investment Management Firm, is seeking a knowledgeable Retail Business Support Analyst to join their team in Cape Town. As a Retail Business Support Analyst, your main responsibilities will include providing technical and functional support for retail systems, identifying and troubleshooting issues, and implementing...

**Software Support Analyst (Level 1)** **Contract Type**:Fixed-term (1 month) **Level**:Junior **Job summary**: We have an exciting 1 month gig to work on a global project! This would be perfect for tech graduates looking for work experience and experienced tech professionals who are in between opportunities! As a 1st line Software Support Analyst, you...

Our client is looking for a Switch Support Analyst to join their team. Primary purpose of the role is to form a crucial analytical part of the Switch operations support team in the production payment environment, leading investigations, initiate deployments, and implementations, and ensuring continuous improvement of preventative and proactive measures to...

Our client is looking for a Senior Support Analyst to join their team. Primary purpose of the role is to form a leading analytical part of the Switch operations support team in the production payment environment, leading investigations, initiate deployments, and implementations, and ensuring continuous improvement of preventative and proactive measures to...

Our client is looking for a Switch Support Analyst to join their team. Primary purpose of the role is to form a crucial analytical part of the Switch operations support team in the production payment environment, leading investigations, initiate deployments, and implementations, and ensuring continuous improvement of preventative and proactive measures to...

Our client is looking for a Senior Support Analyst to join their team. Primary purpose of the role is to form a leading analytical part of the Switch operations support team in the production payment environment, leading investigations, initiate deployments, and implementations, and ensuring continuous improvement of preventative and proactive measures to...

Our client is looking for a Senior Support Analyst to join their team. Primary purpose of the role is to form a leading analytical part of the Switch operations support team in the production payment environment, leading investigations, initiate deployments, and implementations, and ensuring continuous improvement of preventative and proactive measures to...

As a Voice of Customer Analyst, you will lead on / play critical role in gathering and recording insights and data to support journey analysis, service improvement plans and service quality reports as part of the broader EMEA region. Your role involves being able to present findings in an organized manner, both written and verbally and be able to support...

Our retail stores personify our vision and drive in providing our customers with a brilliant experience. Every detail is designed with the utmost care and attention and our people are driven to create solutions for peak performance and a better life. Customer Support plays an essential role through providing a brilliant service to new and existing...