Customer Service

1 week ago


Witbank, South Africa MPRTC Full time

**Requirements**:

- _ Reside in Witbank_
- _ Previous experience in a customer service role, preferably in a corporate environment_
- _ Excellent communication and interpersonal skills_
- _ Strong administration and organizational skills_
- _ Ability to work under pressure and meet deadlines_
- _ Proficient in Microsoft Office_

**Skills and Qualifications**:

- _ Strong communication and interpersonal skills_
- _ Excellent telephone etiquette_
- _ Ability to deal with large corporate clients_
- _ Customer orientated mindset centered on professionalism, patience, and a "people-first" attitude_
- _ Meticulous planning and workflow management_
- _ Strong administration skills_

**Responsibilities**:

- _ Serve as the first point of contact for all customer inquiries and complaints, resolving issues efficiently and effectively_
- _ Manage and prioritize customer inquiries and complaints, ensuring prompt resolution and customer satisfaction_
- _ Maintain accurate and up-to-date customer records and profiles_
- _ Develop and maintain strong relationships with customers and stakeholders_
- _ Collaborate with other departments within the company to provide excellent customer service_



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